Description

Project Manager / Business Analyst - Highly versatile project manager, utilising Waterfall and Agile methodologies, leading end-to-end project delivery, change management and business analysis. Combining a hands-on approach with stakeholder management and C-suite approval.

Digital Marketing / Campaign Strategist - A digital communications expert, experienced in online and offline marketing, brand and strategy. I have managed websites, intranets, social media strategies, and implemented marketing plans for a wide range of organisations.

Content Editor / Designer – A confident, engaging writer and editor featured in global media, covering movies, television, celebrity, video games, technology, fitness and sports. Strong knowledge of UI/UX design, web accessibility standards (WCAG) and SEO techniques.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Dartford (up to 50km)

MSP Creative Ltd
Founder & Director
DIGITAL AND IT
September 2024 - Today (1 year and 9 months)
Delivering creative, digital and AI-enabled solutions to SME clients / start-ups.

• Delivered branding, website and digital strategy for new businesses.
• Supported M365 setup, Copilot integration and workflow automation for SMEs.
Colt
Change & Content Delivery Manager
DIGITAL AND IT
November 2023 - May 2024 (6 months)
Project managed the end-to-end development, content migration and launch of a new SharePoint intranet site as part of a Modern Workplace transformation.
• Managed intranet migration from WordPress to SharePoint / MS Viva Connections, overseeing UI/UX design and build, ensuring alignment with project goals.
• Configured user access and permissions via Azure AD and M365 Groups.
• Led daily stand-ups and stakeholder review meetings, working with cross-functional teams to migrate content, including translation for multi-language sites and accessibility.
• Devised and led SharePoint training sessions and created site editor training packages.
• Created technical documentation and intranet governance frameworks, including content management protocols and BAU documentation.
• Implemented automated document workflows using Power Automate.
• Supported preliminary rollout of Copilot AI across the organisation.
Unilever Plc / Lipton Teas
Associate Consultant, Global Operations
DIGITAL AND IT
April 2022 - July 2023 (1 year and 3 months)
Managed a global digital transformation project overseeing delivery of key projects during the establishment of Lipton Teas & Infusions (acquired from Unilever Plc).
• Led the launch of the Global Governance Portal (SharePoint), including UI/UX design and migrating data and assets from multiple IT systems.
• Creation of Lipton Human Resources Portal (SharePoint), managing migration of data and documents from the previous HR system.
• Developed monthly KPIs linked to Power BI for reporting and performance monitoring.
• Creation of Management of Change Portal and Action Tracker with Power Automate process flows.
• Implementation of Serious Incident Notification tool (ServiceNow).