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Matthias PerrotMP

Matthias Perrot

Consultant Expert Ecommerce

€650/day
Genève, CH
8-15 years

Average response time: 1 hour

About Matthias

Expert en Ecommerce depuis 2006, je vous conseille et vous accompagne dans le développement et l'évolution de votre boutique en ligne. Mon objectif ? Te partager mon expérience Ecommerce acquise en petites et grandes entreprises à l'nternational pour offrir la meilleure expérience d’achat à tes clients. Prêt pour atteindre les sommets de l'Ecommerce ?
  • French

    Native or bilingual

Can work on-site
Genève (up to 50km), Lausanne (up to 20km), Annecy (up to 50km), Lyon (up to 10km)

Experience

  • Wella Company
    Ecommerce Technology Senior Project Manager
    E-COMMERCE
    February 2021 - Today (5 years and 4 months)
    Geneva, Switzerland
    My role is to ensure the best customer experience on the Wella B2B online shop built with SAP Commerce Cloud:

    - Managing project developments of the B2B Ecommerce platforms:
    -- Migration of the Ecommerce platform from previous owner of Wella (Coty).
    -- Integration of the 1st gateway between Wella and marketplace FixIT.
    -- Reviewing digital payment landscape to replace PSP for all Ecommerce platforms.

    - Defining and prioritizing backlog with delivery team:
    -- Collecting requests from local business units and customer surveys.
    -- Analyzing KPIs from Power BI, Adobe Analytics and Hotjar.
    -- Writing user stories using Jira and organazing Scrum ceremonies.

    - Ensuring communication across teams about new features and deployments.

    - Onboarding new in-house / external team member (Accenture) Services used: SAP Commerce Cloud, Mulesoft, PSP Cybersource, Adobe Analytics, Hotjar.
    product owner Hybris E-commerce SAP Commerce Cloud
  • Groupe Chantelle
    Head Of Products
    E-COMMERCE
    January 2019 - January 2021 (2 years)
    Berlin, Germany
    My role as Head Of Products of Groupe Chantelle is to ensure the application of the OKRs of the goup through our Ecommerce & Retail activities, in particular:

    - Managing project developments of the Ecommerce & Retail platforms:
    -- Creation from scratch of the new online-shop Darjeeling.fr using micro services architecture built on AWS. 10 months project including CRM / IT / Ecommerce team, successfully deployed in April 2020.
    -- Implementation of an OMS to connect the 180 Darjeeling stores to the online-shop and warehouse and activate Ereservation, ship from store and order from store channels.
    -- Deployment of the new online-shop chantelle.com and its omnichannel goals like Click&Collect delivery.

    - Defining and prioritizing the program backlog following the group directives.

    - Overseeing product roadmap for the 6 international online-shops of the group.

    - Participating of all RFPs for selecting technical partners (Ecommerce platforms and its functionalities, OMS platform, services for digitalizating the stores).

    - Managing a team of product owners, developers and UI / UX designers (16 people).

    - Ensuring achievement of the Ecommerce X Retail vision and strategy:
    -- Direct report to the Retail & Digital Director of the group. Services used: AWS Cognito, Magento Enterprise, Contentsquare, Google Tag Management, PSP Adyen / Ingenico, ERP SAP, Actito (marketing automation), Yext store locator, Prismic, Algolia, Talon.one
    E-commerce site e-commerce product owner Magento Algolia
  • Groupe Chantelle
    Senior Product Owner
    E-COMMERCE
    May 2017 - January 2019 (1 year and 8 months)
    Berlin, Germany
    My role as Senior Product Owner of Groupe Chantelle includes:

    - Leading major Ecommerce projects with a team of developers, QA engineers, UX designers and main stakeholders (CRM and Ecommerce team):
    -- Product Owner of the new online-shop Femilet.dk (23 stores in Denmark) developed with Magento Enterprise and activation of Click&Collect delivery.
    -- Implementing new middleware between our online-shops and the WMS of
    IngramMicro (logistic partner for international stores).

    - Defining annual roadmap of the online-shops with ecommerce managers.

    - Increasing conversion from Web-to-Store based on KPIs and data analysis:
    -- Using services like ContentSquare, WizVille and Tableau for data consolidation.
    Tableau software Google Tag Manager

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Education

  • DUT Tech de Co / Universite de Savoie Annecy
    Université de Savoie
    DUT Tech de Co / Universite de Savoie Annecy
  • Bachelor's degree, Advertising and Market Communication
    Ecole Supérieur de Publicité
    Bachelor's degree, Advertising and Market Communication

Certifications

Skill set (27)

Categories