Mejd Nuaman

FinOps Business Process Redesign Project - Automated Invoice Processing: Managed the automation of invoice processing, handling more than 2,000 invoices monthly. Led a politically sensitive project involving senior stakeholders. Identified the limitations of the ERP application for Purchase to-Pay and transitioned the process to a third-party solution. Oversaw the project lifecycle, from RFP to vendor selection, analysis, implementation of the target operating model, and end-user/administrator training. Collaborated with solution architects and integration developers to ensure seamless communication and data sharing between the solution and ERP application. FinOps Business Process Redesign Project - Automated Bank Transaction Reconciliation: Achieved over 90% time savings by streamlining processes and implementing automation for bank transaction reconciliation. Conducted extensive analysis and staggered delivery across 2,500 bank accounts from 12 different banks and 8 geographic jurisdictions. Collaborated with internal staff and external workforces in various roles. Analysed existing processes, defined the target operating model, and supported the project manager in implementing the new workflow with minimal risk. Worked closely with the integration team to design the solution architecture for data reception, transformation, and delivery to the ERP application. Provided training to users on the new process and facilitated knowledge transfer to internal staff at the project's conclusion.

I partnered with this startup to validate their concept and refine it into a viable prototype. I conducted market research, user testing, and iterative design processes to shape the product's functionality and user experience. By closely collaborating with the founding team, I contributed to refining the product's vision, aligning it with market demands and user preferences. As the product lead, I coordinated and supervised the development team, ensuring efficient collaboration and adherence to project milestones. My strong communication skills facilitated effective cross-functional collaboration among designers, developers, and stakeholders. By overseeing the development process, I successfully managed the build of the early version of the application. I ensured that the project stayed on track, managing timelines, budgets, and resources while maintaining a focus on quality and user satisfaction. Alongside the delivery of the product development I coached the founders on product management principles allowing me to step back from the role in turn granting the founders greater autonomy in the product's development.