Mélanie Jeannelle

Scope: B2C & B2B platforms - Purchase Funnel, Account

• Frame and solve problems weaving together experiences that take the user needs, business goals and technology into account

• Leverage what we learn from our user researches and turn those insights into best-in-class user experiences

• Drive own product discovery to understand users pain points by collecting users' feedbacks (qualitative research) and putting it together with datas

• Distill ideas, clearly communicate and articulate the "why" of design decisions

• Inspire and align the team around user experience by developing user flows and interfaces informed by user interactions and product requirements

• Work closely with the Features Teams: Product Managers, engineers, Business Owners to get buy-in and alignment on design recommendations

• Spread a user-centric mindset through impactful design methodologies and regular sessions with users.

• Collaborate with designers and developers to maintain design consistency across our product ecosystem

• Lead a design team of 3 designers, managing multiple projects from start to finish, with overall responsibility for the delivery of subscription initiatives

• Build and develop a high quality team, coaching delegating effectively.

• Be a design facilitator, building strong relationships within cross functional teams, product, marketing, brand and more.

• Optimize users journeys through: Web Store, Desktop, mobile, Ubisoft Connect PC launcher

• Define and prioritize functional needs to improve the usability and interactivity of the service

• Design user experience concepts ranging from low fidelity concepts to high fidelity interactive mock-ups

• Understand our users, business and all of our touch points, creating and validating hypotheses informed by data and research and your own expertise.

• Monitoring of data, development of qualitative and quantitative studies with internal (UX lab, Consumer Knowledge...) and external partners to deepen knowledge of subscriber behaviour

• Contribute to the go-live and technical performance monitoring of new integrations and updates

Content production on-site: