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Melissa HayMH

Melissa Hay

copywriter・content lead・smm

€405/day
Bury St Edmunds, GB
8-15 years

Average response time: 1 hour

About Melissa

I'm a copywriter, author and artist helping good causes shine in the digital world.

Over a decade of experience in ethical B2B, wellness, and sustainability has taught me how to turn complex initiatives into stories that actually connect. While others fill the internet with manufactured needs, I create genuine human connection (that search engines love too).

Off-hours you'll find me wandering in nature, making questionable art, or sweet-talking my houseplants into thriving.

(My work hours are 9-5 weekdays, with the exception of Weds).
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • FullView:
    B2B SaaS Copywriter
    January 2020 - January 2022 (2 years)
    A customer support platform helping SaaS companies deliver better technical support through session replays and analytics.
    • Created customer case studies showcasing technical product features through real-world applications
    • Developed strategic comparison content highlighting ethical support automation solutions
    • Authored product documentation translating complex SaaS features into clear, user-focused narratives
  • Ganddee
    Content Writer
    August 2024 - December 2024 (5 months)
    A London-based app helping users find and save money at sustainable and second-hand retailers.
    • Produced targeted blog content series on sustainable living and ethical consumption practices
    • Authored comprehensive location guides for London's sustainable retail destinations
    • Established brand voice guidelines focusing on purpose-driven fashion messaging
  • CircuitMess
    Technology Writer
    June 2024 - December 2024 (7 months)
    A tech education company creating DIY electronic gadgets that teach kids coding and engineering.
    • Created parent-focused content strategy connecting STEM education with active learning
    • Developed technical documentation making coding and electronics concepts accessible to young learners
    • Authored educational content highlighting early tech literacy and hands-on learning benefits

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Education

  • Bachelor of Arts
    WCGUC
    2023
    BA Games Art - 1:1

Skill set

Categories