About Melissa
English
Native or bilingual
Experience
- TIMEWISE - talent through flexibilityCEOCONSULTING AND AUDITSJanuary 2021 - January 2023 (2 years)London, England, United KingdomCEO of 20+ impact-driven (CIC) business and the UK's leading B2B flexible working experts. Responsible as CEO for transitioning Timewise from a founder-led organisation during an extraordinary period of change for the world of work and to the non-exec board for leading the delivery of Timewise's social impact and commercial goals.Creation of extremely strong, talented senior leadership team to drive its performance and impact post-founder transition and growth of B2B consultancy offer as Business Unit and Client lead, elevating its market position, reinforcing expert credentials and maximizing new business leads through thought leadership content marketing to drive reach and leads.Lead the development of 3 new proprietary research projects to underpin key ED&I Flexible Working and Hiring campaigns, securing sponsor funding and collaboration. Oversaw and hosted B2B research launch events, round tables and webinars, acted as chair and judge at Industry Awards, conferences and other guest speaker events, and quoted in numerous media pieces, from FT to Elle.Broad c-suite leadership and operational management expertise with extensive hands-on experience successfully maximising the value and impact of this social business, optimising its operational model, inspiring its teams to produce exceptional work and improving its financial, governance and people management.Passionate about impact-driven organisations that innovate and promote evidence-based solutions that drive systemic change and improve equality of access and opportunity for all.
- VCCP RetailManaging Director & Client LeadCONSULTING AND AUDITSApril 2016 - January 2021 (4 years and 9 months)London, England, United KingdomManaging Director of 80+ specialist B2C & B2B creative communications agency and client business lead on two of the agencies largest clients, responsible for achieving exceptional value for money for clients at the same time as driving consistent agency income and margin growth and delivering rigorous P&L management.Comprehensive expertise at creating, building and inspiring agile, collaborative, multi-functional, international teams (35+) from inception developed during periods of profound business growth and change. Passionate about ensuring integrated, non-siloed thinking to maximise productivity and accelerate creativity.Successful, skillful management of complex international client and inhouse stakeholder relationships, multi-million pound projects and multinational marketing and communications campaigns at board level and throughout organisations.
- WARL Group LtdManaging DirectorJanuary 2016 - July 2017 (1 year and 6 months)London, England, United KingdomManaging Director of a 50+ independent specialist communications agency, B2C omnichannel marketing communications services to large multinational retailers, smaller entrepreneurial businesses and non-profit organisations. Responsible for creation, management and leadership of agency's largest client team during agency growth from 20 employees, working with an entrepreneurial, charismatic CEO to skillfully structure lean resources and optimise income. Business lead on agency's longest retained clients, successfully managing complex stakeholder and organisational networks, delivering exceptional value for money and achieving consistent profit growth. As part of this, initiated and managed structural, operational and cultural agency changes in order to innovate rapidly to new clients' needs for international, fast turnover, high volume, omnichannel capabilities without compromising the agency's planning and creative excellence.
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Education
- Master of Business Administration (MBA), Business Administration and Management, GeneralUniversity of Sussex2020Master of Business Administration (MBA), Business Administration and Management, General
- BA History of Art & ArchitectureUniversity of East Anglia1995BA History of Art & Architecture