About Melissa
English
Native or bilingual
Experience
- AstraZenecaExternal Communications ManagerPHARMACEUTICALS INDUSTRYSeptember 2023 - October 2025 (2 years and 1 month)• Manage global corporate social media channels (LinkedIn, Facebook, Instagram, YouTube and X), ensuring alignment with brand objectives, regulatory compliance.• Collaborate with senior stakeholders to provide strategic guidance and feedback on social media campaigns, including channel selection, copywriting and creative direction on must win campaigns.• Analyse and provide actionable insights to optimise future social media campaigns using Sprinklr and Brandwatch.• Manage community management efforts with a third-party vendor to horizon scan emerging issues and reputational risks and report adverse events to pharmacovigilance teams.• Upskill employee use of social media for work related content to amplify corporate initiatives whilst remaining compliant on social media in a regulated industry.• Set the standard for best in class social media activity for senior leader's social media- identifying opportunities to amplify their stories and monitoring performance.
- Thermo Fisher ScientificSocial Media Marketing Specialist - Global GSD DivisionSeptember 2021 - August 2023 (1 year and 11 months)-Responsible for the day-to-day management of paid and organic Social Media in collaboration with the Content Marketing Manager -Coordinate the execution and optimization of digital content across multiple social platforms for the Genetic Sciences (GSD) division -Employ Agile methodology within Workfront as a means of ensuring that tasks are completed on schedule, communicating updates on progress/risks/ opportunities while setting reasonable business partner expectations and maintaining a healthy work-life balance -Identify growth opportunities, plan and perform A/B Testing for campaign enhancement, offer platform recommendations to the team and help implement social media best practices.
- ThermoFisher ScientificDigital Marketing SpecialistMarch 2020 - September 2021 (1 year and 6 months)Glasgow, UK-Devise, develop and implement data driven and customer focused digital marketing programs that deliver awareness, engagement and incremental revenue• Collaborate with regional marketing managers to understand priorities• Responsible for all digital marketing operations functions and tasks within my business units• Work with cross functional teams including marketing operations, analytics, and global digital team• Liase with digital agences, manage day-today production, as well as campaign budgets and schedules• Create digital performance reports and use analytics to inform campaign decisions for continuous improvement
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Education
- Hootsuite Platform Certification Advanced Social Advertising CertificationHootsuite Platform Certification Advanced Social Advertising Certification
- Bachelor's DegreeThe University of Stirling2013Bachelor's Degree