Michelle Potthurst

Providing specialist learning and development services to SMEs and HR consultants. I focus on helping clients to clearly define the performance challenges they are facing, provide clarity regarding the results or change they want to see, and creating solutions to help them achieve that. I also support HR consultants who are supporting clients with a training need and need to outsource the training design and/or delivery. Clients include: Astraea HR Limited The Little HR Department TutorStream Limited Safeguarding Children Training

Working in the Learning and Development team to support the development and delivery of learning interventions. Key activities included: Training delivery and facilitation Supported the development and delivery of team building sessions Development and delivery of team workshops on a variety of topics. Supporting teams to produce action plans as a result of the workshops. Development and delivery of online training sessions using Skype for Business, Blackboard Collaborate and Microsoft Teams, covering different topics in relation to Performance Management Project work Management of global blended learning management programme hosted on Moodle including application and enrolment process, on-course support and coaching, and preparation and co-ordination of final face to face workshop and graduation. Creation of video resources, using the Articulate 360 Replay tool, and user guides to support the usage of the HR System Design and roll-out of feedback skills module Development of new elements for new starter induction Co-ordination of BIOSS Modified Career Path Appreciation process including communicating with participants and practitioners across different locations and time-zones to ensure effective and timely completion of the process. Data-collection for global engagement survey, working with HR teams across the organisation to collate people-data to populate the survey.

Responsible for design and delivery of training for the Basingstoke and Harlow offices. Activities included: Working with the business to identify training needs and create effective learning solutions. Ownership and delivery of soft skills training courses. Delivery of sales skills training, and compulsory manager training courses. Design and delivery of a new systems training course for a specific part of the business. Co-ordination and delivery of company induction. Completion of Korn Ferry Leadership Architect competencies framework course.