About Michiel
Product Manager with 6+ years of experience building and scaling B2B and B2C digital products. Focused on outcome-driven strategy, rapid validation, and measurable impact. Experienced in leading discovery and end-to-end delivery in close partnership with engineering and design, with a growing focus on AI-enabled workflows and automation.
Dutch
Native or bilingual
English
Native or bilingual
French
Conversational
Remote only
Primarily works remotely
Experience
- Fluvius BelgiumProduct ManagerENERGY AND UTILITIESJuly 2022 - Today (3 years and 11 months)Ghent, Belgium· Set the product vision for a customer portal used by 1.5M users, introducing clear KPIs and product metrics to focus teams on outcomes over output· Shifted teams from execution-only delivery to impact-driven product ownership, using data and user insights to guide prioritization and iteration· Identified high-impact opportunities by combining customer support data, analytics, and user research, turning insights into concrete roadmap decisions· Launched MVPs early to validate demand and reduce risk before scaling solutions, proving value with minimal upfront investment· Worked hands-on with engineering, design, and product owners to make fast trade-offs and keep delivery moving
- Colruyt Group Services NVProduct OwnerRETAIL (LARGE RETAILERS)February 2021 - July 2022 (1 year and 5 months)Halle, Belgium· Owned a shared web platform end to end in a SAFe environment, delivering incremental releases across multiple brands and teams· Turned ambiguous business goals into clear scope, epics, and user stories, keeping the backlog actionable and execution-ready· Drove PI planning, backlog refinement, and iteration planning, aligning scope to team velocity and managing dependencies across squads· Kept teams focused on progress and value through clear prioritization, daily collaboration, and regular demos
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Education
- Industrial Design EngineeringEindhoven University of Technology2018Industrial Design Engineering
- HCI and Product DesignCarnegie Mellon University2017HCI and Product Design
Certifications
- SAFe Product Owner Product ManagerScaled Agile2022
- Connected ManagerHarvard & Capgemini University2024