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Mikel MugarzaMM

Mikel Mugarza

Business Process Analyst

€600/day
Bruxelles, BE
3-7 years

Average response time: 1 hour

About Mikel

Currently, I work as a Business Analyst specializing in business process solutions and data
analysis at Daimo, where I am constantly enhancing my BPMN (Business Process Model &
Notation) and business analysis skills.
My professional and academic experiences have equipped me to thrive in international teams,
and my strong motivation and resilience drive my continuous learning and adaptability.
Previously, I completed an internship at Toyota Motor Europe, gaining a deep understanding of
Value Chain dynamics and developing essential skills in data analysis, reporting, and
communication.
  • Spanish

    Native or bilingual

  • English

    Native or bilingual

  • French

    Fluent

  • Basque

    Native or bilingual

Can work on-site
Bruxelles (up to 50km)

Experience

  • Solidaris
    Business Analyst
    DIGITAL AND IT
    August 2024 - November 2024 (2 months)
    Brussels, Belgium
    • Documented AS-IS processes and developed TO-BE processes within the IT department, identifying
    inefficiencies and improvement opportunities.
    • Mapped communication channels and stakeholders to improve process clarity and alignment.
    • Analyzed IT systems and interfaces to identify business internal flows and identify areas for process
    optimization.
    • Used Confluence and Jira for process documentation, project tracking, and implementing process
    cartography.
    • Managed project tracking an ensured organised, up-to-date process documentation.
    • Worked with teams to streamline and standardize documentation practices across platforms.
    Atlassian Confluence Atlassian JIRA Microsoft Office Communication Microsoft Visio French English Reporting Data analysis
  • Veolia
    Business Process Analyst
    AVIATION AND AEROSPACE
    June 2023 - Today (2 years and 11 months)
    • Ensure timely delivery and adherence to objectives, using JIRA to map and handle the evolution of
    • all work.
    • Communicate project evolution effectively to all stakeholders
    • Plan project milestones and report progress accurately, documenting procedures and activities in
    • Confluence.
    • Streamline and document existing AS-IS processes for HR and Finance
    • Analyse existing business processes and create comprehensive reports highlighting the areas of
    • improvement
    • Enhance the efficiency of HR and Finance workflows through targeted process optimization
    • Conduct workshops on process analysis and JIRA usage for team members
    • Develop detailed reports, incorporating both quantitative and qualitative analysis, and establish
    • best practices for process documentation.
    Sap Signavio Atlassian JIRA Process facilitation Data analysis Reporting Project Management
  • Toyota Motor Europe
    Strategy & Business Planning Intern
    AUTOMOBILE
    January 2022 - Today (4 years and 5 months)
    Bruxelles, Belgium
    Project management & team coordination
    ▪ Align the teams in charge of the pillars to achieve the yearly planned objectives for the program
    ▪ Collect and report the feedback obtained from NMSCs (European National Marketing & Sales
    Companies)
    ▪ Coordinate the projects and activities within Toyota Motor Europe and NMSC (Jishuken, best practices and Webinars)
    ▪ Advice the organization in terms of project structurization & task execution
    ▪ Define roadmaps & scenarios

    Data analysis and report
    ▪ Facilitation of TME and NMSC quarterly results
    ▪ Data analysis and interpretation
    ▪ Leading of the structure and content for quarterly results and surveys
    Project Management Team Coordination Data Analysis Analysis

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Education

  • B.A. Economics & Business Ad.
    West Virginia Wesleyan College
    2021
  • Master in Economics and Strategy in Emerging Markets
    University of Maastricht
    2022

Skill set (21)

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