MAAbout Mishea
Dedicated and results-driven professional with a passion for people, communication, and organizational excellence. Over the course of my career, I have consistently demonstrated the ability to manage multiple responsibilities efficiently while maintaining a strong focus on quality and results. My experience spans administration, human resources, and digital communication, allowing me to develop a well-rounded skill set that supports both operational efficiency and team engagement.
English
Native or bilingual
Spanish
Conversational
Can work on-site
Atarfe (up to 50km)
Experience
- Travellers Beach ResortsResponsable de Calidad OperativaJanuary 2025 - March 2025 (2 months)• Supervisión de operaciones hoteleras y estandarización de procedimientos• Impartición de formaciones, auditorías internas y externas• Elaboración de informes de satisfacción de clientes y KPIs• Coordinación de selección de personal
- WRHASecretaria de Dirección (interina)January 2016 - January 2017 (1 year)• - Procesos de contratación, transferencias, actas de reuniones• - Apoyo a la Dirección de Recursos Humanos
- VIP Attractions Club MobayAgente de Atención al ClienteJanuary 2015 - March 2015 (2 months)• Atención personalizada a pasajeros en zona VIP• Coordinación de servicios y asistencia en salidas
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Education
- GradoUniversidad de las Indias OccidentalesGrado
- ASSOCIATE DEGREE IN MANAGEMENT INFORMATION SYSTEMSMONTEGO BAY COMMUNITY COLLEGE2011ASSOCIATE DEGREE IN MANAGEMENT INFORMATION SYSTEMS