About Mohammed Faiz
I’m a Growth & Marketing Operations professional with experience supporting campaign delivery, workflow coordination, reporting operations, stakeholder management, and cross-functional execution across digital, retail, hospitality, fintech, and startup environments.
Over the years, I’ve worked across fast-paced projects involving marketing operations, campaign execution, reporting consolidation, digital workflows, and operational coordination, helping businesses improve delivery efficiency, customer engagement, and process visibility.
My experience includes:
• Campaign delivery & coordination
• Marketing & creative operations
• Reporting & KPI tracking
• Workflow & process optimisation
• Stakeholder & vendor coordination
• Digital operations support
• Cross-functional project management
• CRM & customer engagement support
• Operational reporting & dashboard coordination
I enjoy working in execution-focused environments where organisation, problem solving, and collaboration are critical. I’m particularly interested in helping growing businesses improve operational efficiency, streamline workflows, and deliver campaigns effectively across multiple teams and channels.
I’ve supported projects across startups, SMEs, and multi-stakeholder environments, and I’m comfortable managing multiple priorities while maintaining structure, communication, and delivery standards.
Currently, I’m continuing to strengthen my expertise in growth operations, reporting systems, AI-enabled workflows, and digital analytics to support modern operational and marketing teams more effectively.
If you’re looking for someone who can help coordinate projects, improve operational workflows, support campaign delivery, and bring structure to fast-moving teams — I’d be happy to connect.
English
Native or bilingual
Can work on-site
London (up to 10km)
Experience
- Seld EmployedCreative Operations & Marketing Consultant (Self-Employed)RETAIL (SMALL BUSINESS)August 2025 - Today (10 months)London, UK• Managed multiple concurrent marketing and operations projects acrosshospitality, retail, and digital platforms, ensuring alignment across stakeholders,timelines, and deliverables• Led social and marketing operations for a QSR client, improving average ordervalue by 24% through campaign optimisation, menu restructuring, and processimprovements• Supported business and lifestyle retail brands with marketing operations,campaign coordination, and performance tracking, ensuring consistentexecution across channels• Consolidated performance data from multiple sources, maintaining accuratereporting and structured KPI tracking to support decision-making• Applied structured frameworks as an AI content analyst, ensuring qualitycontrol, tagging consistency, and content evaluation standards• Managed delivery workflows and logistics operations with a strong focus onefficiency, SLA adherence, and customer satisfaction (95%+)• Supported construction-related projects by preparing RFQs, proposals, andstructured documentation, ensuring clarity in scope, cost, and executionplanning• Maintained organised tracking systems across projects, supporting processconsistency, documentation, and operational visibility
- IX ELECTRONIC EXCHANGE LIMITEDOperations & Business Development ExecutiveNovember 2023 - July 2025 (1 year and 8 months)London, UK• Managed multi-channel marketing operations and campaign execution,supporting customer acquisition and engagement initiatives• Coordinated field teams, partners, and stakeholders, ensuring consistentdelivery and operational alignment across locations• Tracked performance metrics and supported reporting processes, contributing to data-driven decision-making and campaign optimisation• Supported CRM and customer engagement workflows, ensuring accurate datacapture and reporting consistency• Contributed to scaling operations by 60%, improving process efficiency andtransaction volumes• Supported budget tracking and campaign execution, ensuring alignmentbetween performance and commercial outcomes
- Pixible LtdAccount & Project Lead (Consulting & Operations)October 2022 - October 2023 (1 year)London, UK• Managed end-to-end delivery of digital and social campaigns across multipleclient accounts, ensuring alignment with timelines and performance goals• Coordinated social media activities across platforms, supporting campaignexecution, content workflows, and reporting processes• Consolidated data from multiple channels (paid, owned, organic), contributing tocampaign performance tracking and reporting dashboards• Acted as key client contact, managing requirements, feedback loops, andexecution alignment across stakeholders• Improved lead generation by 300% and conversion rates by 30%, throughstructured campaign optimisation and performance tracking• Established offshore team workflows, improving delivery efficiency by 30%through better resource and process management
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Education
- Master of Science - MSUniversity of Westminster2023Master of Science - MS
- Bachelor's degree in ComputerBharathiar University2009Bachelor's degree in Computer