About Mona
Designer and researcher with experience in the development and implementation of new products and services for digital solutions. My main interest is to apply my experience, skills and ideas into product and service development to improve peoples lives. I believe that all User Experience projects can generate a positive impact to society and would like to work on projects that address this cause, especially through collaboration between people and businesses who wish to bring more innovation into their processes and/or services.
English
Native or bilingual
Arabic
Native or bilingual
German
Conversational
Remote only
Primarily works remotely
Experience
- CareerFoundryUX Design InstructorEDUCATION AND E-LEARNINGApril 2019 - Today (7 years and 2 months)Munich, Germany- Review student assignments using rubric systems, provide feedback on projects, request revisions and help them iterate their work to make necessary improvements.- Motivate students while helping them build careers and increase their value as professionals while building their portfolios.- Share supplemental resources and personal insights with students.- Work with UX industry mentors to provide guidance and inspiration.
- FreelanceUX ResearcherTECHApril 2019 - Today (7 years and 2 months)Munich, Germany- Define project goals, set scope and plan.- Examine user needs, wants, motivations, and pain-points.- Compose usability test scripts and conduct user research sessions.- Document and analyse results (qualitative/quantitative data analysis).- Work with team to propose changes and solutions based on findings.
- B.I.T Tech solutionsProduct Management & SupportAUTOMOBILEFebruary 2015 - June 2018 (3 years and 5 months)Munich, Germany- Collaborate with clients to define requirements and project goals.- Define plans based on user feedback, research and data collected.- Provide customers with training and technical assistance with product-related issues.- Define timelines and delivery plans for new product features.- Understand project priorities and communicate progress with team.- Testing of software and evaluation of performance.- Write user manuals, create tutorials and documentation.- Quality assurance and data management.
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Education
- M.Sc. Automation & RoboticsTechnical University of Munich2014- Product Development & Design - Market Research & Universal Design - Product Life-Cycle Management - Human-Machine Interaction - Automated Production & Assembly - Robot-Oriented Design - Automated Construction - Intelligent Buildings & Smart Homes - Robotics
- B.F.A Interior DesignNew York Institute of Technology2010- Design Fundamentals - Design Concept Development CAD - Materials - Architectural History - Furniture Design - Building Codes - Lighting - Business Procedures