Morgan Atsiaya

I worked as a contact agent for T-Mobile where my role was receiving calls with queries about internet connectivity. I resolved the queries in a quick, respectful, empathetic, and and efficient manner.

For over two years, I have worked as a Swahili Translator and Swahili AI Language Trainer, helping global tech and content companies localize and optimize their products for Swahili-speaking markets across East and Central Africa. My work focuses on bridging the language gap between technology and users by providing accurate, culturally relevant Swahili translations and training AI models to understand and generate natural, human-like Swahili.

As a translator, I have delivered high-quality translations for websites, mobile apps, educational materials, and user interfaces—ensuring linguistic accuracy, contextual relevance, and cultural sensitivity. My work helps brands build trust with local audiences and improve user engagement in multilingual markets.

As a Swahili AI Trainer, I’ve worked on natural language processing (NLP) tasks including text annotation, intent classification, entity recognition, dialogue evaluation, and data validation. These projects have supported the development of voice assistants, chatbots, and machine translation engines that understand Swahili in both formal and conversational contexts.

Using tools like Labelbox, Slack, and custom AI training platforms, I’ve helped train systems to better process low-resource African languages, contributing to more inclusive and linguistically diverse AI technologies.

My experience uniquely positions me to support organizations looking to expand into African digital markets, enhance multilingual AI capabilities, and ensure ethical, high-quality language data for emerging technologies.

For the past three years, I have worked as a Content Marketing Specialist and Technical SEO Expert for High Rise Financial, a trusted provider of pre-settlement legal funding in the United States. My role centered on creating SEO-optimized legal content and implementing data-driven strategies to increase the company’s organic search visibility, lead generation, and online authority.

I developed and managed a wide range of content including blog posts, landing pages, legal FAQs, and pillar pages focused on lawsuit loans, settlement advances, and non-recourse funding. My writing was crafted to balance readability with legal accuracy, ensuring it resonated with clients while also ranking highly for competitive keywords such as “legal funding near me,” “how lawsuit loans work,” and “get cash before settlement.”

On the technical side, I conducted comprehensive keyword research, on-page optimization, schema markup implementation, and SEO audits to enhance page speed, mobile usability, and site structure. I used tools like Google Search Console, SEMrush, Ahrefs, and Yoast SEO to monitor performance and adjust strategies for continuous improvement.

My work directly contributed to a measurable increase in qualified traffic, conversion rates, and search engine rankings, solidifying High Rise Financial’s position as a top legal funding company in a highly competitive market.

This experience honed my skills in compliance-based content writing, content strategy, and technical SEO, making me a valuable asset for legal, financial, and service-based industries seeking growth through strategic content marketing.