Nadine H.

Responsibilities include leading the development of programmes, strategies and policies to implement transformational change across Adult Social Care, which enables the department to meet its strategic objectives and priorities, seeking innovative and creative solutions and leadership on implementation of ASC Digital Strategy.

Provided strategic leadership across complex transformation programmes, embedding change management and delivering sustainable improvements in service delivery.

Key responsibilities and transferable skills include:

• Programme & Portfolio Oversight: Directed the departmental programme office, ensuring robust governance, risk management, and performance monitoring across multiple concurrent projects.

• Change Management Leadership: Designed and implemented change strategies to support workforce adoption, minimise disruption, and embed new ways of working.

• Strategic Communications: Oversaw the departmental communications function, developing clear messaging and engagement plans to build trust and secure stakeholder buy‑in.

• Policy Development: Led policy design for adult social care, aligning service innovation with organisational priorities and resident needs.

• Supplier & Stakeholder Coordination: Built strong relationships with internal teams, external partners, and suppliers, ensuring collaborative delivery and accountability.

• Transferable Project Management Skills: Applied structured planning, resource allocation, and milestone tracking to deliver outcomes on time and within budget, demonstrating adaptability across sectors.