*I am available to start immediately.
- Gartner UK LTDTechnical Support SpecialistDIGITAL & ITMarch 2016 - September 2022 (6 years and 6 months)Egham, England, United Kingdom• Laptop/Desktop Builds.• Software installation/update.• Organise and conduct IT on boarding sessions for new hires(Large Groups)• Setup DUO Security 2 factor Authentication for new hires• Password reset• Troubleshooting and resolving Desktop/Laptop hardware & software issues.• Ship laptops to other Gartner offices overseas – Booking shipment via Fedex• Grant access to applications for Associates on AD• Asset Management on Service Now• Ticket management on Service Now• Processing Leaver’s tickets – arrange return of their assets, arrange courier collection, unassign assets.• Network printer installation• IT Inventory control• Maintain IT stock room
- Gartner UK LtdTechnical Support SpecialistDIGITAL & ITMarch 2016 - September 2022 (6 years and 6 months)Egham, England, United Kingdom• Laptop/Desktop Builds.• Software installation/update.• Organise and conduct IT on boarding sessions for new hires(Large Groups)• Setup DUO Security 2 factor Authentication for new hires• Password reset• Troubleshooting and resolving Desktop/Laptop hardware & software issues.• Ship laptops to other Gartner offices overseas – Booking shipment via Fedex• Grant access to applications for Associates on AD• Asset Management on Service Now• Ticket management on Service Now• Processing Leaver’s tickets – arrange return of their assets, arrange courier collection, unassign assets.• Network printer installation• IT Inventory control• Maintain IT stock room• Desk Moves/Desk Setups
Noor Iqbal and 1 other person have recommended Nandagoban
I partnered and collaborated with him on a office re-org project as well as help desk ops and he exemplified the above qualities.
I highly recommend Nandhu.
It is my pleasure to strongly recommend Nandagoban Selladurai for Tech/Desktop Support role.
In our time working together, I was consistently impressed with his ability to handle difficult situations with grace and professionalism. Nandhu constantly brought fresh ideas to the table, and his attention to detail was unparalleled. His unwavering commitment to providing top-notch service was apparent to all those around him, and it truly set him apart from others.
It is my pleasure to enthusiastically recommend Nandhu to any potential employer. I am confident that he would be an asset to any team that he joins, and I personally feel fortunate to have had the opportunity to work alongside him.
Sincerely,
Shashi Balami
- MCSA – 70-410Microsoft2015
- MCSA – 70-411Microsoft2015
- Microsoft Certified Technology SpecialistMicrosoft2014