Description

Sharp and energetic all-round consultant and project manager with a proven track record in troubleshooting complex operational challenges and optimising customer support processes.

For three years, I successfully led a multidisciplinary team in Knokke-Heist, overseeing administrative public service operations, including resident permits and dispute management. I acted as a key link between stakeholders, local authorities, and operational teams, ensuring efficiency, structure, and continuity in a high-demand environment.

Multilingual and internationally experienced, I bring strong active listening, relationship-building, and interpersonal skills. A hands-on leader with a sales-oriented mindset and a natural ability to connect people, I am committed to building strong teams and delivering sustainable results.

Languages

Dutch
Native or bilingual
German
Basic
English
Fluent
Spanish
Basic
French
Fluent

Workplace preferences

Can work on-site

Knokke-Heist (up to 50km)

Novanou
Associate Founder
PUBLIC SECTOR
December 2019 - Today (6 years and 6 months)
Knokke-Heist, WV, Belgium
Sharp and energetic all-around consultant and project manager successful at troubleshooting and handling customer support issues quickly. Multilingual and well-travelled with active listening, relationship-building, customer service and interpersonal skills. Sales-oriented personality and practised communicator committed to working with a successful team
multilangual Project Management administrative support Individual Coaching SOP
THA event experts
Professional freelancer
October 2021 - Today (4 years and 8 months)
United Arab Emirates
Supervised and assisted an onsite team of dressers at this fashion show hosted by the Moroccon Pavillion and worked together with caterers, audio visual technicians, and the facility management team. Resolved problems, improved operations and provided exceptional service since the client's show caller and right hand happened was unavailable last minute. I managed to deliver ad hoc replacement as a Head Dresser and Show Caller while following the contractual obligations for rehearsal and day of event coordination. It was again a very hectic but very rewarding experience!
THA
Project management
HUMAN RESOURCES
January 2019 - September 2022 (3 years and 8 months)
Dubai, United Arab Emirates
Led and supported onsite teams during high-profile international events at the World Trade Center and Expo Dubai, consistently taking on lead roles in fast-paced and demanding environments.

Supervised and coordinated multidisciplinary teams, including dressers, catering staff, audiovisual technicians, and facility management, ensuring seamless execution of large-scale productions.

During a fashion show hosted at the Moroccan Pavilion, I stepped in last minute to replace the client’s show caller and lead dresser, successfully managing rehearsals and live event coordination under pressure while meeting all contractual obligations.

Recognised for problem-solving, adaptability, and the ability to bring structure and calm to complex, high-stakes situations. Each project required flexibility, precision, and strong leadership, delivering not only operational excellence but also a high-quality experience for clients and audiences.
Project Management administrative support Coaching Creative Problem Solving