About Nicolas
French
Native or bilingual
Experience
- b-sharpeChief Customer OfficerBANKING AND INSURANCEOctober 2022 - September 2023 (1 year)Geneva, SwitzerlandIn charge of marketing, customer care and product (6 people). Member of the executive comitee.- Product : Responsible for the web and mobile application. Roadmap definition User needs specification UX design review Testing Release management- Marketing : Responsible for company growth Budget management Roadmap definition KPI definition and follow-up Projects follow-up (SEO, online and offline ad campaigns, loyalty program...)- Customer care : Responsible for customer satisfaction Processes follow-up and optimization
- b-sharpeChief Product officerBANKING AND INSURANCEMarch 2022 - November 2022 (8 months)Geneva, SwitzerlandMember of the executive comitee. Responsible for the web and mobile application.- Roadmap definition- User needs specification- UX design review- Testing- Release management
- b-sharpeProduct OwnerBANKING AND INSURANCEFebruary 2021 - May 2022 (1 year and 3 months)Geneva, SwitzerlandProduct owner- Responsible for Web and iOS/Android Mobile Applications (Tech env: Python back-end, REST API, React Nativ & js front-end)- Translation of business strategy into product strategy and roadmap- Collect, prioritize and formalize needs in the product backlog- Work closely with UX/UI designer to prepare designs for the sprint planning- Implementation of SCRUM methodology and management of the outsourced development team- Organize internal testing with key users- Plan and carry out product launches and track releases Head of project management- Define and maintain a global roadmap of projects of the company- Follow closely marketing and tech projects (Visual identity change, branding, personas, eCRM, SEA, SEO etc...)- Setup and improvement of business processes- Implementation of collaborative tool Monday.com- In charge of projects with external partners Data Analyst- Collect and formalize needs of data reports- Build reports using Tableau Other:- Involved in tech and marketing suppliers selection- Involved in tech and marketing recruitments
Recommendations
Be the first to recommend Nicolas
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Ingénieur, InformatiqueInstitut Supérieur d'Informatique, Modélisation et leurs Applications2008Ingénieur, Informatique
- DUT Informatique de gestion, InformatiqueUniversité Blaise Pascal (Clermont-II) - Clermont-Ferrand2005DUT Informatique de gestion, Informatique
Certifications
- Certified Scrum Product OwnerScrum Alliance2022
- Professional Scrum Master IScrum.org2022