About Nikki
Product Specialist | Bridging Business Analysis and Product Management
I help organisations turn business goals and user needs into successful digital products. With a background in regulated industries and hands-on experience across business analysis, product management, and Agile delivery, I bring structure, clarity, and momentum to complex projects.
💡 How I add value:
- Translate business needs into clear, prioritised product backlogs
- Align stakeholders across business and tech to keep delivery on track
- Use data and insights to guide product decisions
- Balance innovation with compliance in regulated environments
- Facilitate workshops to clarify scope
🚀 What I deliver:
- Product backlogs & roadmaps that reflect business value and strategy
- User stories, acceptance criteria, and epics ready for dev teams
- Release plans & sprint goals to drive Agile delivery
- Product and Business requirement documents (PRDs & BRDs) and supporting documentation
- User journeys, wireframes, and process maps to visualise product flows
- KPIs & dashboards to measure product performance
- Training and onboarding materials for users and stakeholders
- Change impact assessments to support smooth adoption
Whether you need sharper requirements, structured delivery, or end-to-end product ownership, I ensure your products move forward with clarity and confidence.
English
Native or bilingual
Can work on-site
London (up to 50km)
Experience
- DatapharmProduct AnalystPHARMACEUTICALS INDUSTRYJune 2022 - August 2025 (3 years and 2 months)London, United KingdomDelivered new products and digital enhancements across web, mobile, and API products, supporting over 144M annual page views.
- Migrated 300+ pharmaceutical organisations to a new submission platform, leading engagement, process mapping, and onboarding to ensure adoption
- Owned and prioritised product backlog (100+ epics and user stories), aligning delivery to business goals, customer needs, and compliance
- Produced process maps, user journeys, and functional documentation to capture as-is and to-be states, supporting teams in designing more efficient and intuitive workflows
- Conducted feasibility and impact analyses to evaluate solution options and ensure alignment with strategic and regulatory objectives
- Interrogated datasets to generate insights that shaped backlog priorities and roadmap decisions
- Ran workshops, interviews, and feedback sessions to capture and validate requirements, influencing backlog and solution design
- Guided Agile squads through sprint, refinement, demos, and retrospectives, ensuring delivery of prioritised outcomes
- Built trusted relationships with senior stakeholders, presenting insights and influencing strategic decision-making
- Adapted to evolving business and regulatory changes, ensuring continuous compliance while delivering value
- Assisted in the development of SOPs, training materials, and knowledge guides, enabling consistent adoption of new processes across teams
- Castle StudentsDigital Business AnalystNovember 2021 - May 2022 (6 months)London, United Kingdom• Facilitated requirement workshops to capture As-Is/To-Be states and created BRDs, functional specs, and user stories• Supported the product owner in refining the backlog and preparing tickets for Agile sprints• Coordinated UAT—developed test scripts and validated outputs with stakeholders for successful rollout• Actively contributed to sprint planning, retrospectives, and cross-functional collaboration in a Scrum team
- JargNon CICBusiness Analyst Project ManagementApril 2015 - October 2021 (6 years and 6 months)Managed delivery of digital projects aimed at improving user experience across web and cloud platforms.
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Education
- Marketing and Media PracticesUniversity of Bedfordshire
- PSPO 1 - Professional Scrum Product Owner Certificate BCS Business Analysis CertificatePSPO 1 - Professional Scrum Product Owner Certificate BCS Business Analysis Certificate