About Obaid
Throughout my career, I have worked across several engineering disciplines that span cloud infrastructure, systems, and platform reliability. As a Cloud Engineer, I designed and managed cloud environments, handling provisioning, monitoring, and optimization of cloud resources. My background as a Systems Engineer gave me a strong foundation in infrastructure architecture and operations, while my experience in Application Support and Technical Support Engineering sharpened my ability to troubleshoot complex issues, reduce incident response times, and maintain high service availability — all core principles of SRE and DevOps culture.
English
Native or bilingual
German
Fluent
Can work on-site
Munich (up to 50km), Freising (up to 50km), Nuremberg (up to 50km)
Experience
- T-Systems International GmbHSenior Cloud EngineerDIGITAL AND ITJanuary 2018 - September 2025 (7 years and 8 months)Munich Metropolitan Area, GermanyThe aim of our squad is to transparently develop, build & support hardened and patched OpenStack glance machine images (Linux/Windows) to be used for instances and bare-metal servers on the OTC public and hybrid clouds. We are heavily using Open-source software and tools for the build and automation processes. Most of the common Linux distributions are covered by the build pipeline including openSUSE, SLES, CentOS, RHEL, Fedora, Debian, Ubuntu, Oracle Enterprise Linux (OEL), and Huawei's EulerOS with Windows builds yet to join the pipeline.Linux, BASH, CI/CD (GitLab & Jenkins), Docker, Kubernetes, OpenStack, QEMU/KVM, Nested Virtualisation, libvirt, virsh, virt-/qemu-* tools, cloud-init, Ansible, SUSE Open Build Service (OBS), Terraform, Git, Agile/Kanban, Confluence, JIRA
- Amadeus IT GroupSenior System EngineerNovember 2015 - December 2017 (2 years and 1 month)Munich, GermanyResponsible for automating and operating six global OpenStack Cloud/IaaS sites (including 4 in the US) based on VMware Integrated OpenStack (VIO). The Clouds serve our internal customers who on top of them create a customized PaaS based on OpenShift Enterprise to deploy, run, and scale the applications implementing Amadeus's travel business logic and eCommerce. Also providing support for the the underlying VMware Infrastructure including ESX, NSX and vSAN.Tools: VMware vSphere, ESXi, NSX, vCenter, vRO, vSAN, Linux, BASH, PowerCLI, CI/CD (Jenkins), Docker, Kubernetes, OpenShift, OpenStack, Nested Virtualisation, Heat, Terraform, HP OneView, Lenovo XClarity, Brocade Network Advisor (BNA), Git, WIN@proach, Confluence
- Amadeus IT GroupApplication Support EngineerJanuary 2013 - October 2015 (2 years and 9 months)Providing second level support for the mission critical airline inventory (INV), flight availability (AVL), and Revenue Management System (RMS) related applications. With an aim to provide a proper and reliable IT service to the company's external customers, our section is focusing on the core INV related business logic. Involved in the execution of ITSM processes mainly Incident, Change and Problem Management.A non-exhaustive list of tasks include running the change planning meetings with R&D, change building and risk assessment, change coordination with change management, supporting the application of changes, supporting performance testing, incidents, farm extension, upgrades, application server cloning, migrations, decommissioning/dismantling, and running post-mortems for major problems to do the root cause analysis. Regularly involved in the Disaster Recovery (DR) rehearsals to do the cold startup of all the INV related applications and caches. Supporting decommissioning from the legacy TPF platform. Doing 24/7 on-call support duty for all INV applications for about 2 years. Also help train the newcomers to our section, create documentation and troubleshooting procedures.Apart from the day-to-day application management work, I have been involved and successfully completed the following projects and tasks.o Site-to-site IPSec VPN to GCP (Google Cloud Platform)o Site-to-site IPSec VPN to AWS (Amazon Web Services)o Couchbase setup and administration in the cloud (AWS/GCE)o Disaster Recovery (DR) automation for INVo Proof-of-Concepts-------- Cloud Management using Red Hat CloudForms (Erding, DE)-------- Application deployment/testing in a VXLAN/NSX based overlay network (Santa Clara, CA)
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Education
- M.Sc in Communications EngineeringTechnical University of Munich2010Grade: 1.9 Master's Thesis: A Spatial Channel Model Implementation for System-Level Simulation of IMT-Advanced Systems Courses: o Adaptive and Array Signal Processing o Broadband Communication Networks o Digital IC-Design o Engineering Management o Information Theory and Source Coding o Advanced Topics in Communications Engineering o Advanced Topics in Signal Processing o Channel Coding o System Aspects in Communications o System Aspects in Signal Processing o Network Planning o Multimedia Communications o Advanced Network Architectures and Services 1 o Advanced Network Architectures and Services 2 o Time-Varying Systems and Computations o Wireless/Mobile Communications o Pattern Recognition Industrial Internship: Nomor Reseach GmbH ( Labs: o Digital Signal Processing Laboratory o Communications Lab Seminars: o Seminar on Topics in Communications Engineering
Certifications
- LPIC-3: Virtualization and ContainerizationLinux Professional Institute (LPI)2024
- LPIC-2: Linux EngineerLinux Professional Institute (LPI)2019