About Olivia
UX/UI Designer | 12+ Years Experience | Hands-On, Strategic, Impact-Driven
I’m a UX/UI designer with over 12 years' of experience creating digital products that users love and businesses value. I specialise in hands-on design work — from user flows and wireframes to polished interfaces — while ensuring every design decision is rooted in strategy, research, and real-world impact.
I’ve collaborated with clients across industries including e-commerce, fintech, transport, AI, EdTech, and HealthTech, solving complex challenges and delivering developer ready solutions that scale. Whether you’re launching an MVP or refining a mature product, I adapt to your goals, timelines, and budget to create experiences that delight users and drive results.
I work with teams to turn ideas into exceptional digital experiences. If you’re looking for a designer who can jump in, solve problems, and deliver tangible results, let’s connect.
English
Native or bilingual
Can work on-site
London (up to 50km), Brighton (up to 10km)
Experience
- Lucid LaunchDirector and FounderDIGITAL AND ITJanuary 2023 - Today (3 years and 5 months)Freelance design and product consultancy, established January 2023 and actively taking on clients.
- Experience Haus LondonDesign and Product Management InstructorFebruary 2023 - Today (3 years and 4 months)Teaching 12 week part time courses in design for adult students, running seminars at the University of Essex, coaching and leading businesses through Product Management classes and Design Sprints
- Lloyds Banking GroupProduct DesignBANKING AND INSURANCEApril 2023 - July 2024 (1 year and 3 months)London, United KingdomLeading on Payments and Fraud prevention for Lloyds Banking Group - where 1 in every 4 logons to the app results in a payment, and there are 1 billion payments made a year. Work included reducing failed payments and driving revenue through the International Payments journey, tactical fraud interventions alongside longer-term strategic planning and enabling customers to customise their faster payment limits.
Recommendations
FU
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Education
- Bachelor of ArtsDurham University2013Bachelor of Arts (B.A.) (Hons), History
- Postgraduate Certificate, Web Design and DevelopmentBirkbeck, University of London2018Postgraduate Certificate, Web Design and Development