Onut Sparchez

Salesforce platform integrations and technical projects management for customer-centric solutions through APIs (Magento, Demandware, Hybris, SAP...).

- Salesforce API layer integration with third parties (ERP / ecommerce) solutions, layouts customisation, apex trigger specification and implementation, data exposure through site module and data enhancement using WTL / WTC specific developments, data deduping / clearing / enhancements on existing and newly collected information and third parties AppExchange solutions integration.

- Salesforce administration – user type, profiles, data and features access, sandbox and production environment management.

- Technical requirements specification and guidance review for internal, external developers and technical stakeholders, regarding products integration and third-party add-on products - concise and clear definitions of prioritized features.

- Partners guidance and assistance for integrations development standards and quality insurance.

- Technical project management and deliverables definition, validation and acceptance for all integration projects.

- Partners management in order to leverage emerging technologies and create unique value in add-on products.

- Solutions analysis and prioritization, roadmap management for engineering, professional services, quality assurance, documentation, training and marketing teams throughout the entire lifecycle of partner-related solutions.

Omnichannel global worldwide clienteling solutions domain manager, technical expertise and functional projects management (implementation and deployment) for CRM, Digital, E-Commerce and mobile applications (retail, marketing, digital and after-sales).

- Clienteling mobile application design, development and deployment (Clienteling, Catalogue, Retail Activity & KPI, mPOS).

- mPOS integration with CEGID and seamless mobile clienteling application.

- Pay By Link, Distant sales, Buying Session projects implementation.

- Salesforce automated real-time treatment (triggers / batches):

o Clients KPI calculation, records deduplication, merge and data completion, retail portfolio calculation and allocation,

o Clienteling retail activities generation and management (tasks automatic creation, events management, retail products and stores campaigns…),

o DQM for prospects / clients (addresses validation and geolocation with Google API, phone HLR validation…),

o GDPR policies / consent management and records automatic anonymisation…

- OMS design and implementation for retail omnichannel and e-commerce orders with real time stock allocation algorithm,

- Marketing journeys design and implementation, survey implementation using native Marketing Cloud features,

- CEGID orders and stock management implementation, real time stock count and replenishments, RFID inventory implementation…

Platform integrations and technical projects management with Partners for customer-centric solutions through APIs - MS Dynamics, Salesforce, Sugar CRM, Magento, BazaarVoice, MyBuys....

- Technical requirements specification and guidance review for internal, external developers and technical stakeholders, regarding products integration and third-party add-on products - concise and clear definitions of prioritized features.

- Partners guidance and assistance for integrations development standards and quality insurance.

- Technical project management and deliverables definition, validation and acceptance for all integration projects.

- Partners management in order to leverage emerging technologies and create unique value in add-on products.

- Solutions analysis and prioritization, roadmap management for engineering, professional services, quality assurance, documentation, training and marketing teams throughout the entire lifecycle of partner-related solutions.