Ornella Maccariello

Led global change and digital transformation initiatives to optimise employee experience and scale engagement programmes for 700,000+ employees across 50+ countries, achieving over 10% increase in participation with multi-million dollar budgets. Served as Business Owner and Subject Matter Expert for the global volunteering and giving platform, implementing communications and risk strategy across 35+ countries. Built and maintained strategic partnerships with NGOs, research institutes, and international experts, including NASA, delivering measurable business outcomes through optimised cross-functional processes.

Designed and implemented a consulting initiative for an NGO to mobilise experts for social innovation projects using design thinking and agile methods. Built a scalable project framework with a customised tool suite (automated project plan, playbook, templates), reducing conception time by 30%, cutting onboarding time by 40%, and launching 2 of 3 pilot projects within 8 weeks. The tools were adopted by the client as standard for all follow-up projects.

Led executive training programmes and flagship events across EMEA and APAC, with 800+ international participants in Germany and the USA. Advised on scalable event design, process optimisation, and participant experience; developed standardised playbooks and forecast trackers. Doubled event frequency and expanded global reach to 125+ parallel sessions worldwide. Managed seamless transition to virtual formats during COVID-19 with no loss in quality or participant satisfaction.