About Owen
English
Native or bilingual
Experience
- inurface mediaOperations DirectorTECHMarch 2020 - October 2023 (3 years and 7 months)London, UKLed strategic and operational delivery across a multi-disciplinary organisation operating within engineering, media, and infrastructure environments.
- Directed cross-functional teams delivering complex client programmes across installation, operations, and technical service lines.
- Scaled organisation from 8 to 35 staff, introducing structured governance, reporting frameworks, and operational controls.
- Increased portfolio value by 300% through disciplined planning, commercial oversight, and delivery execution.
- Implemented the Entrepreneurial Operating System (EOS), improving accountability, cross-team visibility, and execution clarity.
- Established structured risk and reporting mechanisms, enhancing financial accuracy by 30% and strengthening executive decision-making.
- Perfect ConceptDirectorTECHMarch 2020 - Today (6 years and 3 months)Southampton, United KingdomAt Perfect Concept Ltd, I provide senior-level project and programme delivery consultancy across technology, AV, data-centre, and telecommunications environments. I founded the business to support organisations in translating strategic objectives into controlled, commercially accountable execution.I take full end-to-end ownership of programmes from requirements definition and planning through to execution, governance, and operational handover. My work spans data-centre build environments, structured cabling and BMS works, AV rollouts, and multi-site infrastructure upgrades.I operate at the intersection of engineering, operations, and commercial stakeholders — ensuring alignment across scope, budget, risk, and delivery milestones. My approach is structured and governance-led, with strong emphasis on integrated planning, critical path management, RAID frameworks, supplier performance management, and financial control. I have delivered engineering and infrastructure programmes within regulated telecom and compliance-driven environments requiring disciplined change control, documentation governance, and structured risk management.Through disciplined project controls and PMO frameworks, I have:
- Improved reporting accuracy by 30%
- Delivered portfolio growth from £9m to £34m
- Scaled operational teams from 8 to 35 staff
- Established PMO governance structures overseeing 10 Project Managers
I am equally comfortable engaging executive sponsors as I am working directly with engineers and contractors on site. I am known for bringing operational clarity to complex environments, stabilising delivery risk, and driving accountability across cross-functional teams.My focus is always on delivering measurable outcomes — strengthening governance, accelerating delivery, and protecting commercial performance. - AVI-SPL EMEAUK Operations ManagerOctober 2017 - February 2020 (2 years and 4 months)Farnborough, UKOversaw end-to-end project delivery of engineering and AV integration programmes across EMEA.
- Managed multi-million-pound portfolio growth from £9m to £34m within two years.
- Owned integrated project plans including resource planning, WIP reporting, cost control, and risk management.
- Led cross-functional teams including engineering, procurement, and commercial stakeholders.
- Implemented structured project allocation and financial tracking systems to improve delivery predictability.
- Chaired governance forums and stakeholder reviews to proactively manage risk and performance.
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