- Taylor & Francis GroupCustomer Service RepresentativeSeptember 2022 - Today (2 years and 3 months)Park Dr, Abingdon, UKIn this role, I have been responsible for many areas of customer service, including processing of claims on missing issues of journals, investigating returns on journals, interacting with customers directly to resolve issues they may be having, updating IP Addresses allowing customers access to online portals, and communicating with business partners including societies on the behalf of customers.
- Apelson Appliances UK LtdCustomer Service AdvisorOctober 2019 - March 2022 (2 years and 5 months)I started working at Apelson Appliances in October of 2019, after I got the opportunity through a friend. Apelson were beginning to
- JD WetherspoonBar StaffMay 2019 - October 2019 (5 months)Leeds, UK
- Bachelor of ScienceLeeds Beckett University2018Bachelor of Science - BS, Computer
- Bachelor of ArtsUniversity of Leeds2014Bachelor of Arts - BA, French and Japanese
- A Level, French, Chemistry and MathematicsMatthew Arnold School2013A Level, French, Chemistry and Mathematics