Description

I'm a freelance IT engineer specializing in endpoint management, automation, and data security compliance for small and mid-size businesses across the UK and EU.

Most of my clients are growing companies that either lack in-house IT expertise or need specialist support beyond what their current team can handle. I step in to deliver structured, reliable solutions — whether that's rolling out Microsoft Intune across a distributed workforce, automating vulnerability remediation with PowerShell and Bash, or taking a business through Cyber Essentials Plus certification end-to-end.

Having worked across multiple client organisations at once in a managed services environment, I'm comfortable with ambiguity, tight timelines, and translating technical work into plain language for non-technical stakeholders.

Industry field of expertise

Languages

English
Native or bilingual
French
Conversational
Arabic
Basic

Workplace preferences

Can work on-site

Edinburgh (up to 50km), Glasgow (up to 10km)

Texaport
2nd Line IT Engineer
DIGITAL AND IT
March 2026 - Today (3 months)
Edinburgh, UK
• ● Deployed and managed device fleets remotely using Microsoft Intune. Enforcing security policies, configuring profiles, and onboarding new devices across Windows, Mac, and Linux environments for multiple client organisations simultaneously, across fields such as education, agricultural research, and more.
• ● Built PowerShell and Bash scripts to automate vulnerability remediation across hundreds of endpoints, reducing manual patching effort and ensuring consistent compliance across client estates.
• ● Led clients through Cyber Essentials Plus certification end-to-end, performing remote vulnerability remediation and producing the supporting technical documentation required for accreditation.
• ● Designed Power Automate flows to replace repetitive manual business processes, cutting time spent on routine tasks and reducing human error.
• ● Authored Statements of Work and translated complex technical requirements into clear proposals and documentation for non-technical stakeholders and decision-makers.
• ● Provided ongoing IT support across a multi-client helpdesk environment, triaging and resolving tickets efficiently while maintaining service quality across accounts.
Bash Cybersecurity Microsoft Office Powershell
CF Psychology
Cyber Security Analyst
DIGITAL AND IT
July 2024 - March 2026 (1 year and 8 months)
Edinburgh, UK
• ● Strengthened secure remote and on-prem access by configuring and managing VPNs, firewalls, and endpoint protection, reducing unauthorised access risk and improving workforce connectivity.
• ● Improved asset visibility and reduced endpoint risk through implementation of centralised device management using Microsoft Entra ID and Google Workspace, enabling consistent security controls across the organisation.
• ● Led the organisation to successful Cyber Essentials certification, standardising onboarding and offboarding processes to reduce security gaps, improve audit readiness, and increase operational efficiency.
• ● Identified and remediated critical vulnerabilities using industry-standard assessment tools, applying NIST and CIS frameworks to prioritise threats and measurably lower the attack surface.
• ● Safeguarded sensitive PHI and ensured GDPR compliance by developing and enforcing security policies, role-based access controls, and encryption protocols, reducing regulatory and data-breach risk.
• ● Established business continuity and disaster recovery plans to ensure operational resilience, protect data integrity, and minimise downtime during incidents.
Cybersecurity Compliance Cyber Essentials GDPR
University of Edinburgh
Digital Skills Trainer
DIGITAL AND IT
March 2023 - May 2025 (2 years and 2 months)
Edinburgh, United Kingdom
• ● Designed and delivered Python/R training, boosting staff/student data literacy and technical skills.
• ● Built e-learning modules (using Articulate 360) and optimised course material using learner engagement analytics.
Microsoft Office Python Material Design Training