About Paul
IT professional with over 20 years’ experience in Digital transformations and Business implementations both remotely and on-site. Specialist in aligning business objectives and IT solutions. Strong Business Analyst, Solutions Architecture, Project Management and Agile background. Ability to lead and deliver large scale projects, providing general oversight of the IT infrastructure, Business processes, provisioning planning and operation. Excellent communication and facilitation skills. Equally strong technical, business and people skills. Fluent in English, Spanish and Dutch.
Spanish
Native or bilingual
English
Native or bilingual
Dutch
Conversational
Remote only
Primarily works remotely
Experience
- Zurich InsuranceSenior Business Analyst - Marine Cargo PlatformFebruary 2022 - Today (4 years and 4 months)Geneva, Switzerland
- NTT DATA Europe & LATAMSenior Business AnalystFebruary 2022 - Today (4 years and 4 months)Barcelona, Spain
- Heidelberger Lebensversicherung/ Lloyds Banking GroupSenior BAJuly 2018 - December 2021 (3 years and 5 months)Heidelberg, Germany• Working on several projects including Process Improvement, Rectification and redress for Customers, and Design of new IT solutions.• Producing Requirement documents, Rectification process documents, root cause analysis, & outline solutions for IT system admin processes.• Serve as liaison between vendors and BU to define documents and review business requirements• Liaised with functional analysts, developers, actuaries and Customer Service to ensure that solutions were deployed within agreed timelines and supported after delivery.
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Education
- Master of Science in Information TechnologyIEBS2018Master in Digital Business and Lean Stack, Information Technology
- BS in System EngineeringUniversidad Metropolitana (VE)1998BS in System Engineering