Description

As a highly effective senior user experience professional, I pride myself on transforming the digital presence to deliver a world class experience for the customer – specialising in user research and UX strategy. I have an impressive record gained from over 20 years in the digital space, working with a range of high value brands – at all stages of their customer journey.

Both enterprising and committed, I demonstrate effective analytical and organisational skills that have been proven to continually deliver on time and budget, with personality.

Building strong stakeholder relationships are at the heart of how I operate, and through these networks, I can take people with me – delivering the best for both the business and its customers.

Passionate about accessible design with the user at its heart!

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Edinburgh (up to 50km)

CREATE CX LTD
Lead UX Consultant
September 2015 - Today (10 years and 9 months)
Edinburgh, UK
Working with companies to provide solutions that place the customer in the heart of their digital offering. Please get in touch to discuss what I can do for your organisation. I work in a number of flexible ways, be it...
- Contract for a specific project in your organisation
- Freelance digital consultancy for shorter pieces of work
- Recruiters also welcome! For examples of the projects I have worked on, as part of Create CX, please refer to the projects section below.
Oor Vyce
Chair
November 2021 - Today (4 years and 7 months)
City of Edinburgh, Scotland, United Kingdom
Oor Vyce a civic association of people with a personal or professional interest in the Scots language, including speakers, entertainers, makars, writers and academics. We've come together from different backgrounds, outlooks and parts of Scotland to campaign for the statutory recognition of the Scots language by the Scottish Parliament.
This is Milk Limited
Student Mentor
February 2019 - February 2020 (1 year)
Edinburgh, UK