Description

Avec une expérience de 9 ans au sein des entreprises dans le secteur automobile au Brésil, je suis arrivé en Europe depuis 1 an dans le cadre d'un changement professionnel. Actuellement en poste en tant qu'ingénieur support Office 365, je cherche une expérience similaire en France. En revanche, il s'agirait dans un premier temps d'un poste dans lequel je ne parlerais qu'anglais et/ou portugais car je suis encore débutant en français

Languages

Portuguese
Native or bilingual
English
Fluent
French
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Microsoft Corp
OFFICE 365 SUPPORT ENGINEER
TECH
August 2021 - Today (4 years and 10 months)
Lisbonne, Portugal
Responsible for the customer support experience with Microsoft products:
Exchange Online, SharePoint Online, Microsoft Teams, Project, PowerApps, Power Automate, Power Virtual Agent, Power Shell and Dynamic 365.
Troubleshoot and solve customer technical issues. Identify cases that require escalation.
Create and maintain incident management requests. Drive technical collaboration and engagement.
Toyota
PRODUCT ENGINEER
AUTOMOBILE
June 2014 - July 2021 (7 years and 2 months)
São Bernardo do Campo, Brazil
Design in 2D/3D CAD software new products (ex. Bumpers, Door Trim, Instrument Panel, Doors, Roof). Manage parts development, tooling activities preparation, production line, measurement tools, preparing and managing the schedule. Prepare PPAP documentation and manage the related activities.
Manage FMEAs execution performing the risk assessment and to provide support during process FMEAs execution.
Study technical viability and impacts of parts and material changes.
Analyze product modiﬁcation proposals for cost reduction, preparing the studies, calculation, research of the technical and economic viability.
Manage tooling (injection and stamping) construction and approval schedule. Manage new material implementation activities.
Responsible for leading the development, study and implementation of new materials (polymers and metals) and products (ex.: bumpers and body), discussing with the related areas the best strategy.
Select new material suppliers.
Develop national material suppliers, polymerics and metallics, guaranteeing the quality and cost reduction. Evaluate on the lab the polymeric and metallic material according to ISO and ASTM standards.
Follow injection and stamping tryouts for new products and materials, analyzing possible failures and supporting with process modiﬁcations when necessary.
General Motors
INTERN PRODUCT ENGINEERING
AUTOMOBILE
February 2012 - December 2013 (1 year and 11 months)
São Caetano do Sul, Brazil
Prepare and design 3D tools for stamping and injecting with CAD. Quote new tools and prototype tools of the suppliers.
Quote modiﬁcations of tools of new vehicles and prototype parts. Simulate injection process and stamping of new vehicle parts.
Analyze the technical viability of tool modiﬁcation and cost reduction proposals.