Description

A technology professional with strong analytical, logical and problem- solving abilities. 22 years of experience in Business Analysis, Team Management, Software Development, Implementations and Project Management.

I have worked in, and led, global teams across the Gulf, UK, India, Europe and the Americas. I have an impressive track record of significantly improving the performance of teams I lead, through evidence based decision making, clear and transparent communication and focusing on improving technical disciplines within teams and empowering individuals. Expertise in end-to-end development of software products, business information gathering, analysis, system study, design, coding, testing, de- bugging, documentation, implementation and project management.

Languages

English
Fluent
Hindi
Fluent
Kannada
Native or bilingual

Workplace preferences

Can work on-site

Dubai (up to 50km)

Inchcape Shipping Services
Implementation Manager
March 2021 - June 2022 (1 year and 3 months)
Dubai - United Arab Emirates

▪ I was responsible of the overall direction, coordination, execution, control and completion of implementations of Operations and Finance applications ensuring consistency with company strategy, commitments and goals. Operational application brought in the 70% improvement in the productivity.
▪ Planned and executed the implementations of Finance applications using agile methodology. Met 100% deadlines.
▪ Made sure the scope, cost and timelines of the projects are adhered during the implementation. Measured the Implementation against pre-defined objectives and business case.
▪ Managed the resources within the project and dependent projects and made sure tasks are completed within the defined timeline.
▪ Managed stakeholder expectations and obtain senior management commitment and sponsorship.
▪ Hands on approach to implementations including facilitating workshops, gathering requirements, conducting user training, benchmarking against business case.
▪ Kept strong focus on Change Management to quickly embed Group defined working practices.
Inchcape Shipping Services
Project Manager
June 2016 - January 2020 (3 years and 7 months)
Dubai - United Arab Emirates

▪ Managed multiple teams of 40 members from various departments of IT such as Master Data, Software Development, Quality Assurance, Business Analysts and Business Intelligence teams across the globe.
▪ Introduced a Project Management tool Smart-Sheets for easy tracking of Project Management activities. This has enabled the PMO to Plan, capture, manage, automate and report work on all the projects and manage work at the Program level easily.
▪ Led several workshops for the stakeholders for information sharing and analysis, Vendor level interaction with the business teams to improvise the finance processes.
▪ Analyzed, planned, and documented the business goals, budgets, deadlines, resources requirements. Managed budget, resource allocation, and risk / issues.
▪ Kept constant Communication with Stakeholders and the executive committee regarding the progress and roadblocks and made recommendations to remove hiccups leading to on-time, on-budget delivery of the project.
Inchcape Shipping Services
Product Manager
January 2010 - May 2016 (6 years and 4 months)
Dubai - United Arab Emirates

▪ Defined and kept track of project scope, deliverables, and risks to support business goals in collaboration with management and stakeholders.
▪ Lead the teams to deploy finance and operations software products across 54 countries
▪ Gathered Business requirements and modulate them into Change Requests. Analyzed the Change requests and prepared the functional specifications. Liaised with the Technical and Development teams to draft the technical specifications.
▪ Performed and managed the various testing of the releases of the Finance and Operations Products. Defined and managed test strategy, test plan, test scenarios, scripts, logging of defects and defect resolution.
▪ Gathered change requests from the global users, created business cases for the changes, plan the change, managed the change developments, testing, quality check, Trained the end-users on new releases, embed the changes within the current practices.
▪ Performed the data analysis based on the management and audit requirements. Handled the ad-hoc report requirements of the management.
▪ Systematically planned, tracked and managed individual projects and communicated regular progress status and quality reviews.