Description

Technology-oriented Project Manager / Business Analyst with 7+ years of experience leading and supporting distributed software delivery across cloud, IAM, and enterprise SaaS platforms. Schooled in engineering and business management, with a strong work ethic and accountability in delivering scheduled and budgeted outcomes.

Experienced in reviewing requirements, supporting risk mitigation, and achieving delivery milestones in regulated environments. Known for adaptability, self-motivation, and clear presentation and interpersonal skills when working with global stakeholders.

Industry field of expertise

Languages

English
Native or bilingual
Dutch
Basic

Workplace preferences

Can work on-site

Utrecht (up to 50km)

EUROPOL
Business Analyst | Requirements Engineer
PUBLIC SAFETY
June 2023 - October 2025 (2 years and 4 months)
The Hague, Netherlands
EU Agency – European Travel Intelligence Projects Led and supported IAM and RBAC workstreams across distributed EU travel
• • intelligence systems, ensuring accountability and GDPR-aligned access controls. Reviewed and pioneered as-is / to-be process changes, supporting secure
• • and auditable workflows under regulatory constraints. Translated stakeholder inputs into scheduled functional requirements, user
• • stories, and acceptance criteria using Jira. Supported Agile delivery, backlog refinement, and dependency tracking
• •
• • across multi-team environments. Reviewed UAT outcomes, supported issue resolution, and achieved delivery readiness against agreed scope and timelines.
Requirements specification User Testing IAM Business analysis BPMN
Sumeru Inc
Business Analyst | Project Manager
EDUCATION AND E-LEARNING
January 2021 - May 2023 (2 years and 4 months)
Utrecht, Netherlands
Salesforce Led and supported enterprise SaaS delivery initiatives within distributed
• •
• •
• • customer projects. Scheduled and budgeted project activities, supporting scope control and milestone tracking. Reviewed business and technical requirements and supported solution validation through functional testing and UAT. Supported Agile ceremonies and delivery coordination to maintain accountability and delivery transparency. Applied negotiation and customer service skills to resolve delivery risks and achieve successful system adoption.
Salesforce Marketing Cloud Project Management Agile CRM IAM UAT
The Art of Living
Business Analyst / Project Coordinator
September 2018 - December 2021 (3 years and 3 months)
Bangalore Games and Fitness Institute, Bangalore, KA, India
CRM system management for 100+ national subsidies Supported CRM platforms for 100+ national programs, ensuring secure data
• •
• •
• • handling and operational continuity. Reviewed workflows and achieved a 30% improvement in event and system efficiency. Supported UAT, user training, and issue resolution to maintain service reliability.