Description

• Highly proficient and adaptable Lead Implementation Consultant with around 14 years of expertise in business analysis, design, development, integration, and testing. Well-versed in Microsoft Dynamics CRM and.Net technologies.

• Self-motivated team player who cultivates a cooperative and supportive environment.

• Microsoft Certified Professional with Certifications on Power Platform Functional Consultant, Dynamics 365 for Sales & MS Dynamics 2016 Configuration and Customization.

• Sound understanding of business requirements and analysis, which is brought in with the experience in Microsoft Dynamics CRM 365, Office 365, Azure, Microsoft Power Platform, Integrations, Microsoft Flow, Power BI, Microsoft BOT Framework, ADX Studio Portals, FACETS Health Care Products & HIPAA EDI file formats and Report Generation with SAP tools.

Industry field of expertise

Languages

English
Native or bilingual
French
Basic

Workplace preferences

Remote only

Primarily works remotely

Abu Dhabi Investment Office
Microsoft Dynamics CRM Solution Architect
PUBLIC SECTOR
September 2022 - September 2024 (2 years)
Abu Dhabi Island and Internal Islands City, United Arab Emirates
• Lead the development team in the development of digital solutions for the Government of Abu Dhabi UAE, as part of UAE’s mission to digitalize their country using advanced technologies.
• Implementation- Implemented CRM systems from the ground up for several important ADIO business teams while serving as a sole participant in the Onsite
Dynamics 365 Microsoft Power BI
Nexon
Microsoft Dynamics CRM Techno Functional Consultant
DIGITAL AND IT
October 2020 - February 2024 (3 years and 4 months)
Sydney, Australia
Implemented a CRM system for their company as an individual contributor.
To document their data and activities in the CRM application, an end-to-end CRM Sales module was implemented.
InTWO Consulting
Microsoft Dynamics CRM Implementation Consultant
DIGITAL AND IT
March 2019 - January 2020 (10 months)
Dubai, United Arab Emirates
• Face of the organization- As a sole contributor, I implemented Dynamics 365 CRM for numerous businesses in the UAE, acting as an implementation consultant.
• Being Part of Pre-Sales- Worked as part of Pre-Sales team and provided demo to Clients on Dynamics 365 CRM (Sales, Marketing, Service & Field Service).
• Represent InTWO at business gatherings held by Microsoft to discuss new applications, improvements, and technologies.
• Integration of Dynamics 365 CRM with Dynamics 365 Finance & Operations, other applications and websites.