About Rhona
English
Native or bilingual
Experience
- SoMoCo LtdOperations CoordinatorSeptember 2018 - Today (7 years and 9 months)Liverpool, England, United Kingdom• Spearheaded the strategic financial management of a growing business, whilst ensuring operational stability and long-term growth, strengthening overall business performance.• Led on delivery of a £250k multi-partner project, maintaining continuity during Covid, including reporting and financial oversight.• Developed adaptable and diverse skillsets in both project and business management within a fast-paced small business.• Achieved multiple promotions for outstanding performance and operational leadership.Responsibilities:• Financial Management: accounts payable/receivable | payroll, pension & tax | banking & reconciliation | financial forecasting | scenario cost analysis reports• Project Management: budget & resource analysis | delivery management and oversight | production and maintenance of PM documentation | client & stakeholder relation | report production• Personnel: recruitment and onboarding of employees and suppliers | production and maintenance of policies & procedures | annual leave records | recruitment processes including cost-benefit analysis• Data Protection & Governance: device security management | development, oversight, and adherence to processes in accordance with UK GDPR/DPA (external data audit resulted "one of the most compliant audit reports conducted")• Office Management: management of all assets, licences and supplies |booking travel | general PA support | diary management | document/storage manager
- VariousFreelance: Operations & Financial Administration, various clientsJune 2017 - February 2022 (4 years and 8 months)United KingdomThrough a variety of short-term and long-term clients, I built upon and showcased my diverse range of skills for a variety of clients including start-ups, PhD researchers, videographer, and podcasters.• Accounts & Bookkeeping: invoicing, banking & reconciliation, financial forecasting & cashflow• Comms & Media: content creation and account oversight for various marketing outputs incl social media accounts, bi-weekly newsletter, and written output for video/podcast• Supervision & Training: creation of internal training programme for system & processes, line supervision of team of remote virtual assistants with KPIs• Administration: email and schedule management, resource and template library maintenance
- VariousFront Office & Hospitality Supervision, VariousAugust 2011 - September 2018 (7 years and 1 month)HSBC UK, Edinburgh, Scotland, United KingdomWith the experience gained through various positions in hospitality throughout my education, I took on roles with increased responsibility in a variety of hotels, restaurants and cafes in the UK, Australia and New Zealand, developing a wide range of universally adaptable skills and experiences.*more• Departmental & functional coordination, collaboration• Employee onboarding, ongoing training & support• Guest/customer relations, problem resolution• Compliance with industry and service standards• Report preparation & database maintenance• Supplier and invoice management, account audits and reconciliation
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Education
- AAT Level 3 Certificate in Bookkeeping & Accounting2025AAT Level 3 Certificate in Bookkeeping & Accounting
- AAT Level 2 Certificate in Bookkeeping2024AAT Level 2 Certificate in Bookkeeping