Robert Staples

I help banks, fintechs, and regulated businesses design and deliver payment, onboarding, and compliance solutions faster using AI-assisted analysis and structured delivery.

I specialise in translating complex operational, regulatory, and technical requirements into clear, actionable artefacts — including process maps, product requirements, and end-to-end solution designs.

Using AI-enabled workflows, I accelerate early-stage delivery (discovery, requirements, and solution design), reducing turnaround time while maintaining quality and traceability. This allows clients to move from idea to structured delivery significantly faster than traditional approaches.

My experience spans payments transformation, digital onboarding, and compliance automation across banking, fintech, and fiduciary environments.

What I deliver

• AS-IS / TO-BE process mapping (onboarding, payments, compliance workflows)

• Business requirements, functional specifications, and user stories

• Customer journey design (web onboarding, servicing, payment flows)

• Payment flow design (Faster Payments, BACS, CHAPS, cards, PSP integration)

• CDD/KYC workflow design and compliance automation

• RFI/RFP packs and vendor selection (PSPs, onboarding platforms)

How I work

I offer fixed-price, outcome-based deliverables, ideal for:

• Early-stage discovery and definition

• Structured documentation for delivery teams

• Accelerating stalled or unclear initiatives

Work is delivered remotely and primarily outside standard UK business hours, with availability for key workshops or critical meetings where required.

Why clients engage me

• Faster turnaround using AI-assisted analysis

• Strong domain expertise in payments and regulated environments

• Clear, structured outputs ready for delivery teams

• Ability to bridge business, product, and technical stakeholders

Fixed-price delivery with rapid turnaround (typically 3–10 days). Turning complex requirements into build-ready outputs quickly and efficiently.