Description

With over 8 years of experience in the dynamic fields of Digital and IT, specifically within the FMCG and Healthcare sectors, I am a progressive and results-driven project and program management professional. My track record is marked by consistently surpassing client expectations and propelling businesses towards greater success.

My expertise spans the entire project lifecycle, from meticulous requirements gathering to innovative design, rigorous testing, and seamless release, culminating in successful live deployments. I excel in collaborative environments, fostering cultures of high performance and perpetual improvement. My natural affability enables me to build strong relationships with diverse internal and external stakeholders, while my adept project leadership skills drive process enhancements to meet even the most demanding deadlines.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

McDonald's
Project Manager
DIGITAL AND IT
August 2022 - February 2023 (7 months)
Operational Backoffice SaaS ERP Software Implementation:

*Successfully orchestrated the implementation of an advanced back-office operational ERP software, optimising inventory management reporting, cash flow analysis, and user administration processes.

Global Team Management:

*Efficiently managed a globally distributed team of five remote project resources, ensuring smooth coordination and collaborative synergy.

*Store Engagement and Change Management:

Fostered heightened store engagement through regular feedback forums, cultivating a positive outlook towards organizational changes and facilitating seamless transitions.

Project Delivery:

*Successfully managed from initiation to completion of the 6.2 POS upgrade to all UK and ROI stores.

Scrum Agile method ERP SDLC
NHS (National Health Service)
Digital Project Manager
DIGITAL AND IT
January 2022 - January 2022
London, United Kingdom
IT Project Delivery:

*Effectively led the delivery phase of two significant IT projects - the transition from Airwatch to Intune and a successful Warehouse Data Centre Cloud Migration, ensuring seamless technology adoption and uninterrupted operations.

Digital Project Delivery:

*End-to-End Project Rollout - Synopsis

Oversaw the complete lifecycle of the Synopsis project, from initial to final implementation, encompassing both web and app platforms.

Website Development for Mental Health Services:

*Actively contributed to the successful development and launch of the new website and CRM for Best for You Mental Health NHS services, enhancing online accessibility and user experience.

Mobile application Atlassian JIRA Atlassian Confluence