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Saifudin Travadi

Certified Salesforce Admin and Consultant
  • Suggested rate
    €500 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Saifudin's quote.
Location and workplace preferences
Location
Pune, MH, India
Remote only
Primarily works remotely
Verifications

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Verified email
Languages
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Skill set (13)
Saifudin in a few words
Hi there! My name is Saifuddin Travadi, and I'm an experienced professional with a passion for delivering results. I've been working in Salesforce Ecosystem for over 6 years, and during that time, I've gained a deep understanding of the industry and the skills necessary to succeed.

I take pride in my attention to detail, excellent communication skills, and ability to collaborate with team members to achieve shared goals. Whether you're looking for Salesforce Admin/ Salesforce Consultant, I have the expertise and experience to deliver outstanding results. I'm committed to delivering quality work that exceeds expectations, and I always make sure that my clients are fully satisfied with the results.

I believe that the key to success is a combination of knowledge, dedication, and hard work. That's why I'm passionate about what I do and why I'm committed to helping my clients achieve their goals. If you're looking for a partner who can help you succeed, I'm the one to call. Contact me today to see how I can help you achieve your goals.
Experience
  • Mindbody
    Business Systems Analyst II/ Sr. Salesforce Administrator
    January 2021 - Today (4 years and 1 month)
    Pune, Maharashtra, India
    Cross functional collaboration for Salesforce projects. Primary technical Gainsight admin. Primary inContact admin/technical owner.
    • Design, build and deploy technical solutions from business requirements.
    • Verify contractor and third party deliverables align with requirements.
    • Participate in the Change Management process.
    • Maintain user roles and profiles, passwords, security settings, sharing rules, etc.
    • Manage custom objects, fields, formulas, validation rules, custom workflows, process builder, and approval processes.
    • Create custom report types, reports, and dashboards.
    • Participate in user requirement sessions and document user requirements to address changing business needs.
    • Create Test Scripts for new features or functionality. Thoroughly test new features and functionality developed by other BSA team members.
    • Modify data via Data Loader or other tools.
    • Identify requests/incidents that could be resolved/completed by the Service Desk (Level 1). Create documentation and update their processes.
    • Identify and track potential system issues/bugs/problems and escalate as necessary.
    • Prepare and communicate Monthly Release communications to key stakeholders and business units.
  • Qualys
    Salesforce Administrator
    September 2019 - January 2021 (1 year and 4 months)
    Pune, Maharashtra, India
    Worked on salesforce tickets as per user requests and troubleshoot issue faced by users. Gather requirement from users, sales and service team and implementing it. Get on call with product owners to understand the requirement. Create and prioritize user stories. Demo to end users and after user acceptance deploy it.Make some enhancement if required. Deployments regarding customization and code. Data Manipulation operations using Data Loader. Worked on integrations such as ZoomInfo,Netsuite,Ring central,NICE inContact. Installing managed packages. Worked on HVS. Lightning Migration. Communities. Sales Cloud and Service Cloud Used SSO for user creation, using Okta for creating users and assigning to active directory. Created reports ,dashboards. Worked on Approval Process, Validation, assignment, process builder, WF rules. Standard object, custom objects. User interface and user management. Providing customer support portal access. Email to case. Worked on customization and automation.
  • Cognizant
    Salesforce Administrator
    February 2017 - August 2019 (2 years and 6 months)
    Pune, Maharashtra, India

    • Worked with Salesforce project and member of Salesforce configuration team, who is assisting and providing technical support and Admin queries to Salesforce end customers.
    • Managed operational requests and troubleshoot issues, working with diverse user groups
    • Helped and guided customer on Lightning experience customization.
    • Assisted workflow, process builder, Visual flows, approval process, reports and dashboards, community, field service lightning, validation rules, and Sales & service cloud assistance
    • Elicitation of business logic from the clients and provide solutions through analytics
    • Engaged with business partners to realize the full capabilities of Salesforce CRM to meet requirements
    • Prepared Public Facing document for business-related issues and procedures for configuration settings
    • Develop customizations (new fields, new objects) to Salesforce.com that improve workflows and reporting.
    • Knowledge of Field Service Lightning.
    • Customize and troubleshoot Salesforce.com fields, page layouts, record types, validation rules, workflow rules, reports, and dashboards
    • Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
    • Mentored 15 new hires, and facilitated training to enhance their skills and supported clients via remote session(gotomeeting.com) based on the product requirement
Recommendations
Education
  • M.Com, Commerce
    University of Pune
    2013
    M.Com, Commerce
  • B.com, Commerce
    Poona College of Arts, Commerce and Science
    2009
    B.com, Commerce