About Sakshi
Experienced Deputy Manager with over five years of experience in the State Bank of India, the largest commercial bank in India. Having an excellent reputation for resolving problems, efficient money management, faster execution of projects, and ultimately customer satisfaction while meeting ambitious sales targets with risk analysis and compliance. Forward-thinking and industrious with a diplomatic communication style focused on maximizing results under pressure with calmness and serenity.
Hindi
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- State Bank of IndiaDeputy ManagerDecember 2018 - July 2021 (2 years and 7 months)Dewas, Madhya Pradesh, IndiaConferred with customers each day to maintain a current understanding of needs and preferences, resolve issues and promote brand loyalty.•Reviewed and edited loan agreements to promote efficiency and accuracy.•Assisted senior-level credit officers with complex loan applications.•Recommended loan approvals and denials based on customer loan application reviews.•Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.•Originated, reviewed, processed, closed and administered customer loan proposals.•Created strategies to develop and expand existing customer sales, which resulted in a 21.93% increase in annual sales.•Developed and maintained relationships with local real estate agents.•Maintained friendly and professional customer interactions.•Closely monitored the performance of a current portfolio of speciality loans and made changes to achieve performance targets.•Delivered Personal, Auto and Home Loans to customer locations within specific timeframes and maintained TAT (Turn around time).•Submitted loan applications to an underwriter for verification and recommendations.•Also promoted cross-selling and earned several trophies in the sale of different products.
- State Bank of IndiaAssistant Manager Cum Probationary OfficerNovember 2016 - November 2018 (2 years)Indore, Madhya Pradesh, IndiaAssisted customers with setting up or closing accounts, completing loan applications and signing up for new services.•Expanded client base by promoting new financial products.•Processed 50-60 customer requests for financial services per day, including reissuing statements, ordering additional checks and updating customer personal information in the database.•Promoted all financial products by maintaining excellent service offering knowledge.•Carried out day-to-day duties accurately and efficiently.•Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
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Education
- Bachelor of ArtsIndira Gandhi National Open University2015Key modules: Government and Politics in India, Administrative Theory, Humanities and Social Science, English, Science and Technology, Development Administration, International Relations, Personnel Administration, Financial Administration, Public Policy, Office organisation and Management.
- MSc Finance and ManagementStrathclyde Business SchoolKey modules: Financial and Accounting Analysis; International Financial Markets and Institutions; Professional Management; Financial Investments; Derivatives; Equity Analysis; Global Business Environment; Big Data Analysis; Artificial Intelligence; Internet of things; Business Strategy; Cloud computing; Bloomberg Excel.