Description

- Currently available for fractional strategic advisory and digital transformation leadership. Open to full-time engagements with a 1-month notice period -

Strategic Delivery Lead with 15 years of experience helping high-growth organisations bridge the gap between product vision and technical execution.

I specialise in optimising cross-functional product operations, and embedding Agile frameworks that drive measurable ROI. My focus is on outcomes—not just output—ensuring that engineering teams are aligned with business KPIs.

I am happy to provide a complimentary 15-minute consultation to discuss your current project challenges and see if I am the right fit for your delivery team. Feel free to reach out.

Services

Fractional Service: Fixed price or hourly
Full-Time Service: Day rate

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Liverpool (up to 50km), Manchester (up to 50km), Leeds (up to 50km), Coventry (up to 50km)

Lloyds Bank
Product Owner
April 2025 - Today (1 year and 2 months)
Manchester, United Kingdom
(Microsoft Suite / M365 / SharePoint)
Led the end-to-end delivery of Interchange 2.0, an enterprise-scale intranet platform serving 65,000 global colleagues, directly driving digital workplace modernisation.
Directed the product vision and road-map, successfully aligning complex technical delivery with the organisation’s long-term digital transformation strategy.
Increased operational efficiency by introducing seamless dashboard integration's with ServiceNow, SAP, Eptura and Viva Learning, enabling colleagues to execute core tasks directly via SPFx adaptive cards.
Optimised cross-functional delivery by managing multi-platform dependencies and navigating rigorous security/compliance frameworks, effectively eliminating bottlenecks for 3rd Parties, Engineering, Developers, and QA squads.
Supported large-scale organisational integration of an acquired entity via a hub-and-spoke multi-tenant model.
product owner Microsoft Sharepoint Microsoft Azure Agile method Digital Transformation
Lloyds Bank
Senior Delivery Lead
January 2024 - March 2025 (1 year and 2 months)
Halifax, United Kingdom
Led work streams for the migration of 65,000 banking colleagues from SAP to Workday payroll, owning end-to-end program delivery from concept through implementation.
57 complex data and platform integration's and Level-4 processes, delivering 158/192 (82% success versus 75% target) automation enhancements to streamline payroll processing.
Optimised and reduced 65 core Level-4 business processes down to 52 (20% reduction). Streamlined and reduced 500 operational procedures down to 430 (14% reduction).
Led comprehensive change management activities, driving high organisational readiness and user adoption through targeted training, strategic stakeholder engagement, and enterprise-wide communications.
Managed cross-functional work streams across multiple business units, ensuring seamless alignment between technical payroll requirements and operational workflows.
Workday SAAS Change Management Agile method Digital Transformation
NHS PS
Senior Delivery Lead
PUBLIC SECTOR
February 2021 - December 2023 (2 years and 10 months)
Leeds, UK
Led the rapid end-to-end development of mobile UX/UI enhancements for the national NHS bed capacity platform during the COVID-19 pandemic, guiding the project from user-tested prototype to full-scale national deployment.
This resulted in high-impact operational efficiencies, streamlining front-line data capture and reducing administrative burden by an estimated ~72 hours per week across UK paramedic services, directly enabling faster, data-driven patient routing decisions during peak crisis periods. In addition a 70% increase in mobile device usage was recorded over the next 3 months adding to successful digital transformation from legacy PC formats.
Spearheaded the integration of critical pharmacy datasets into national NHS platforms, successfully on-boarding two strategic suppliers to enhance GP clinical record accuracy and system-wide data interoperability.
Orchestrated large-scale clinical data migrations, overseeing the mapping, cleansing, and validation of high-volume datasets to ensure secure, reliable information exchange across the NHS ecosystem.
Led the cloud transformation of GP Data Collector processes, migrating on-premises infrastructure servers to AWS Cloud to significantly improve system scalability, security, and operational reliability - reducing operational costs by ~60% annually. Led decommissioning of legacy server hardware.
Data Governance Mobile application Agile method SAAS Digital Transformation