Description

Highly motivated and dedicated health professional with a strong background in communications and program management. Possesses a genuine passion for helping people and a commitment to making a positive impact in the healthcare sector. Demonstrates exceptional adaptability and a keenness to continuously learn and grow in order to stay current with the evolving landscape of healthcare.

Languages

Arabic
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Meet A Mentor
Communications and program officer
February 2023 - Today (3 years and 4 months)
Khartoum, KH, Sudan

•Responsible for developing and implementing communication strategies to promote the mentorship program.
•Implemented comprehensive communication strategies and plans to promote Meet a Mentor's programs, initiatives, and events.
•Created compelling and engaging content for social media platforms.
•Responsible for Monitoring social media platforms, responding to inquiries, and engaging with the online community to enhance brand awareness and build relationships.
•Collect, analyze, and report on program data and outcomes to assess impact and inform future program enhancements.
•Provide regular updates and reports to the management team on communication activities, program progress, and key metrics.
•Responsible for coordinating mentorship events and activities, such as workshops and networking events.
Zurich Insurance
Operations Intern
August 2022 - February 2023 (6 months)
Dubai, United Arab Emirates

- Supporting 10 member team with withdrawal operations
- Managing a varying caseload of withdrawal requests independently
- Front facing role with daily interactions with customers via telephone, email, and online chat functions
- Updating internal logs and CRM systems
- Extensive use of Microsoft programmes including Outlook, Teams, and Excel
- Assisted in the translation of documents.