About Shilppa
English
Native or bilingual
Hindi
Native or bilingual
Experience
- Micro1AI TrainerDIGITAL AND ITSeptember 2025 - Today (9 months)Fresno, United StatesKey ResponsibilitiesTrained and evaluated AI-generated outputs for quality, accuracy, consistency, and adherence toproject guidelines.Performed prompt evaluation and response optimization for large language model training tasks.Collaborated with distributed teams to improve AI training workflows and operational efficiency.Supported data annotation, content review, and AI quality assurance initiatives.Applied healthcare and operational domain expertise to improve contextual accuracy in AI outputs.Key AchievementsConsistently maintained high-quality review standards across AI training projects.Contributed to workflow efficiency improvements through structured feedback and documentation.
- HealthReconConnect (HRC)EMR TrainerMEDICALMarch 2026 - May 2026 (2 months)Fresno, United StatesKey ResponsibilitiesConducted structured IMS Meditab EMR training sessions for healthcare staff and operational teams.Developed training presentations, onboarding materials, workflow guides, and SOP documentation.Delivered interactive virtual training sessions for groups of 60–70 trainees.Facilitated live demonstrations, Q&A sessions, and trainee practice exercises.Supported training initiatives related to RCM workflows, billing processes, and EMR navigation.Coordinated with stakeholders to ensure smooth onboarding and training delivery.Key AchievementsSuccessfully delivered multiple engaging training sessions lasting up to two hours.Improved trainee engagement through interactive learning techniques and workflowdemonstrations.Created structured training content to support consistent onboarding experiences.
- Central California Hospital and Medical GroupPractice Management ConsultantMEDICALJanuary 2025 - August 2025 (7 months)Fresno, United StatesHealthcare Practice Operations & MSO Setup Consultant (Fresno)Provided end-to-end consulting support for the setup and operational management of a primary care and urgent care practice within a Management Services Organization (MSO) model in Fresno.Scope of Work:Oversaw operational management of existing primary care and urgent care services, ensuring continuity, efficiency, and service qualitySupported the setup of a new outpatient primary care and urgent care clinic under the MSO structureLed budget planning and vendor selection for key operational areas, including IT systems, EMR implementation, office infrastructure, and medical supplies procurementManaged hiring processes and workforce planning for clinical and administrative staffSupported Revenue Cycle Management (RCM) activities in collaboration with billing teams, ensuring smooth claims and reimbursement workflowsWorked with EMR and billing platforms including Office Ally and Epic to support clinical and administrative operationsLed credentialing processes for 8 physicians and nurse practitioners across multiple insurance networks and payer groupsKey Outcome:Enabled efficient clinic setup and scaling of operational infrastructure while ensuring compliance, payer readiness, and streamlined revenue cycle processes.If you want, I can also:turn this into a bullet for your CVorrewrite it as a “featured project” for Malt portfolio section (more sales-focused)
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Education
- IMS / Meditab EMR TrainingIMS / Meditab EMR Training
- Meditab EMR trainingIMSMeditab EMR training
Certifications
- Certified Physician Practice ManagerAAPC2020