Description

I am an Infrastructure Engineering Manager with 15+ years of experience leading high-performing cloud and platform teams across India and the UK.

I have managed teams of up to 15 engineers, leading hiring, performance reviews, promotions, and career development. My focus is on building structured, accountable teams that deliver reliable and scalable infrastructure aligned with business objectives.

My experience includes cloud transformation, observability architecture, SRE practice implementation, and modernization of mission-critical systems. I work closely with product, security, and leadership stakeholders to ensure infrastructure strategy supports long-term operational stability and growth.

Leadership highlights:

• Managed and mentored 15 engineers across multi-regional teams

• Led hiring across India and London

• Delivered 5 internal promotions through structured development planning

• Improved incident response times and platform reliability

• Drove cloud and monitoring modernization initiatives

I am currently exploring Engineering Manager / Infrastructure leadership opportunities in France within English-speaking environments.

Industry field of expertise

Languages

Hindi
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Macquarie Global Services,
Lead SRE
August 2016 - November 2022 (6 years and 3 months)
Gurgaon, India
Site Reliability Engineering & Cloud Transformation
• • Owned the reliability lifecycle of mission-critical monitoring system, Splunk, including design reviews, capacity planning, launch governance, and post-deployment cost optimization.
• • Led the migration of Control-M Workload Automation from on-premises infrastructure to AWS under a Cloud First strategy, modernizing batch orchestration for cloud scalability.
• • Re-architected the database layer by transitioning from licensed Oracle to AWS RDS PostgreSQL, achieving significant cost savings while maintaining performance, resilience, and availability standards.
• • Provided 24/7 production reliability support across EMEA and APAC regions, ensuring high availability and operational continuity.
• • Defined and implemented SLO/SLI frameworks to measure availability, latency, error budgets, and overall system health. Observability & Monitoring Engineering
• • Architected hybrid-cloud observability platforms using Prometheus, Grafana, Splunk, and OpenTelemetry.
• • Implemented and coded AppDynamics monitoring agents to enhance application performance visibility.
• • Integrated Splunk DB Connect for deep database telemetry and performance monitoring.
• • Designed proactive alerting strategies and operational dashboards to improve early detection and reduce MTTR. Kubernetes, GitOps & Automation
• • Automated Kubernetes infrastructure and deployments using AWS CloudFormation, Helm, and Ansible.
• • Implemented GitOps workflows with Argo CD to enable declarative, version-controlled, and auditable releases.
Fidelity International
Sr. Software Engineer (Data & Reliability)
September 2010 - August 2016 (5 years and 11 months)
India
• • Managed enterprise-wide release processes, ensuring application availability, stability, and performance during deployments.
• • Led incident and change management processes aligned with ITIL v3, driving root cause analysis and long-term reliability improvements.
• • Designed and maintained Disaster Recovery (DR) and Application Recovery Plans (ARP) for Billing and Invoice Processing systems.
• • Actively contributed to development and integration efforts by writing XML and SOAP services, and integrating applications within the Workplace Management ecosystem.
• • Managed pre-production/test environments, performing Oracle database backups, refreshes, data masking (Optim), and automated post-refresh validation using Selenium.
• • Built custom monitoring dashboards using CA APM (Wily) code-based configurations to track real-time application health and availability during critical release windows.
• • Played a key role in the migration from Pivotal to Salesforce, including requirement analysis, technical documentation, Salesforce administration, and user configuration for the Retail Investment business.
American Express
Business Support Manager
May 2009 - September 2010 (1 year and 4 months)
India
• • Served as Business POC for IT vendors (IBM, Wipro), supporting onboarding and quotation workflows through Ariba Buyer.
• • Managed procurement platform operations using Ariba Buyer and Inspector tools, resolving issues and ensuring smooth transactions.
• • Generated financial and procurement reports via Click Commerce for senior stakeholder decision-making.
• • Contributed to Oracle project UAT testing, validating system functionality and business workflows.