About Shushan
My name is Shushan. I am a freelance customer support specialist working with chat and email.
I'm passionate about helping clients solve their problems quickly and efficiently!
I can help you manage your customer messages and ensure client satisfaction.
English
Native or bilingual
French
Conversational
Remote only
Primarily works remotely
Experience
- Freelance / Projets personnelsSupport client / Assistant virtuelE-COMMERCEJanuary 2026 - Today (5 months)Marseille, FranceJe propose un service de support client par chat et email pour les boutiques en ligne et les petites entreprises.Réponses rapides, claires et professionnelles.Disponible immédiatement pour gérer vos messages clients et assurer leur satisfaction.
- FreelanceSupport clientE-COMMERCEDecember 2025 - January 2026 (1 month)Marseille, FranceProvided client support and virtual assistance services for a business, ensuring smooth communication and efficient handling of daily operations.Responsibilities included responding to customer inquiries via email and chat, managing client requests, organizing data, and following up on ongoing tasks. Assisted with administrative support such as scheduling, updating records, and maintaining clear communication with clients.Delivered timely and accurate support while maintaining a professional and friendly approach to improve client satisfaction.
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Education
- BachelorAix-Marseille Université2024Faculté d’économie et de gestion Parcours : Administration économique et sociale (AES)