Simon Clark

Led strategic digital transformation initiatives across e-commerce, CRM, and ERP platforms, with multi-million-pound budgets and international delivery scope; reported to Head of Major Programmes.

• Led end-to-end delivery of Computacenter's e-commerce platform transformation using SAP Hybris/Commerce, managing a £3.5m programme to modernise B2B digital sales channels

• Directed the £7.5m Global Salesforce Transformation Programme, including the rollout of Salesforce CPQ and a bespoke global ordering platform across international business units ⮚ Oversaw cross-functional teams and external vendors (PwC & Sonata) across India, Romania, Poland, USA, Germany, France, UK, and Netherlands, integrating offshore, nearshore, and onshore delivery models ⮚ Transitioned business from legacy systems to modern cloud-based architecture, addressing inefficiencies and scalability limitations

• Served as the Senior Project Lead for the £1m+ SAP Global Material Master Implementation, delivering operational efficiencies through process automation and new functionality: reducing to 10 FTEs ⮚ Headed deployment of a centralised material master data system within SAP ERP, enabling multi-warehouse operations and supporting integration of newly acquired U.S. business ⮚ Enabled future scalability for multi-country warehousing and unified inventory control across geographies

• Led Programme Recovery & Agile Transformation, covering sprint planning, backlog grooming, burndown tracking, and user story reviews ⮚ Identified and rectified major delays caused by misaligned offshore development processes; restructured team operations by implementing Agile methodologies

Conceived, launched, and continues to lead Sodd Ocks, a unique sportswear start-up disrupting the technical socks market by offering performance-engineered socks sold as singles.

• Developed the brand identity, product concept, and go-to-market strategy, using insights from elite athletic performance to inform design and functionality ⮚ Designed all products personally, working closely with manufacturers in Portugal to implement patented sock technology that enhances comfort and durability ⮚ Positioned the business as an emerging challenger in the performance sportswear space, with a differentiated offering and growing industry recognition

• Built and currently manage a Shopify-based e-commerce platform, driving direct-to-consumer (DTC) sales and overseeing the end-to-end customer journey, from UX to fulfilment

• Built an engaged user-generated content (UGC) community on Instagram, driving organic growth, increasing brand awareness, and boosting customer retention through authentic peer advocacy

• Oversaw all aspects of product development, supply chain management, digital marketing, and customer engagement, combining creative direction with operational leadership

Directed a portfolio of enterprise-wide physical security IT programmes, leading a cross-functional team of 11 professionals across multiple workstreams at The Bicester Village Shopping Collection, previously Value Retail.

• Programme-led GDPR compliance, successfully mobilising and delivering a group-wide data protection initiative within a fixed deadline, transitioning it into Business-As-Usual operations post-implementation

• Oversaw the end-to-end implementation of advanced CCTV infrastructure across all nine premium outlet villages in seven European countries, ensuring regulatory compliance, resilience, and scalability

• Delivered a group-wide automated access control system, aligning IT infrastructure upgrades with broader business transformation goals across all European sites

• Designed and implemented a new IT service management (ITSM) framework for physical security operations, improving incident response times and operational oversight across nine international retail destinations

• Led the remediation of legacy systems and technical debt within physical security platforms, incorporating modern infrastructure solutions to improve stability and performance

• Chaired the Security Steering Group comprising 10 senior stakeholders, aligning strategic objectives and investment in security technology

• Introduced and piloted LiDAR-based footfall analytics and location intelligence tools to enhance operational planning and customer experience strategies

• Provided hands-on project management and business analysis support to augment project delivery teams, ensuring consistent alignment between programme execution and business goals