Description

I help organisations turn customer, survey, and operational data into clear, actionable insight. With 20 years’ experience across CX, VoC, analytics, and automated reporting, I specialise in transforming complex datasets into stories that drive decisions.

My work spans multi‑market insight delivery, customer journey analysis, survey design, and reporting optimisation. I build reproducible analytical workflows using R, DisplayR, and Power BI, reducing manual effort and improving data quality. I’ve supported regulatory bodies, consultancies, and global brands, always focusing on clarity, impact, and practical recommendations.

Whether you need a one‑off analysis, a refreshed dashboard, or a fully automated reporting pipeline, I bring a structured, collaborative approach that makes insight accessible and commercially meaningful.

Languages

English
Native or bilingual
Polish
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

The Pensions Regulator
Senior Data Analyst (FTC)
August 2025 - February 2026 (6 months)
Led the analytical delivery of TPR's flagship DB and DC Landscape publications, ensuring accuracy, reproducibility, and policy‑ready insight. Built reproducible R Markdown (RAP) pipelines automating narrative, charts, and statistical outputs. Sourced and validated pension datasets using SQL + R. Delivered rapid analysis for policy teams and senior leadership. Worked within high‑governance environments using Git, Azure DevOps, SharePoint. Skills: R, R Markdown, SQL, Power BI, Azure DevOps, Git, SharePoint
R Studio R Markdown SQL Power BI Azure DevOps
many
Independent Data & Insight Consultant
November 2024 - August 2025 (9 months)
Provided specialist analytics, dashboard automation, and qualitative insight for UK consultancies and brand‑tracking programmes. Built automated DisplayR dashboards using R scripting for UK brand tracking programmes. Designed logic‑heavy surveys in Alchemer; ensured robust data integrity. Conducted bilingual qualitative fieldwork (Polish/English) and produced strategic insight summaries. Skills: DisplayR, Q, R, Alchemer, Brand Tracking, MS Office, Google Workspace
DisplayR Q Alchemer Brand Tracking MS Office
Ipsos Karian & Box
Analysis & Reporting Lead (FTC)
March 2024 - September 2024 (6 months)
Modernised reporting workflows and strengthened analytical capability across the EX/VoE insight function. Led DisplayR rollout and reporting automation across the Analytics & Reporting team. Managed and coached analysts, embedding modern analytical and consulting skills. Delivered EX and VoE insights supporting employee engagement strategies. Skills: DisplayR, Excel, R, Zoho People, VoE, SharePoint
DisplayR Zoho People VoE Microsoft Powerpoint Microsoft Excel