Description

Your business runs on data you're not fully using yet — reports that take too long, confusing spreadsheets, decisions made on gut feeling because the numbers are too hard to read.

I can help fix that. I build Power BI dashboards, automate reporting processes, and clean up data pipelines so you can actually see what's happening in your business — without needing a full-time analyst.

With a background spanning the European Commission, software project management, and operational analytics, I bring both technical depth and business sense. I speak your language, not just the tech team's.

Working in English, French, Romanian, Italian and Dutch.

Services:

· Power BI dashboard design and delivery

· Reporting automation (Excel → SQL → scheduled reports)

· Data cleaning and analysis (Python / SQL)

· AI readiness assessment for small businesses — practical, jargon-free

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Dutch
Conversational
Italian
Conversational
Romanian
Native or bilingual

Workplace preferences

Can work on-site

Brussels (up to 50km)

Vestas BNL|
Customer Service Coordinator & Data Reporting
ENERGY AND UTILITIES
January 2023 - January 2024 (1 year)
Hasselt, Belgium
Analyzed service ticket data and operational metrics using Excel to identify bottlenecks and support performance monitoring
Designed Power BI dashboards for operational reporting, reducing manual reporting effort by 30%
Contributed to process documentation and knowledge sharing to improve service operations
Coordinated across SAP, Salesforce and internal ticketing systems to ensure accurate tracking of service activities
Maintained reporting workflows and prepared operational summaries used by engineering and service teams
Microsoft Excel Microsoft Power BI Data analysis Data visualization SQL
European Commission
Applications Support Agent
DIGITAL AND IT
January 2021 - January 2022 (1 year)
Brussels, Belgium
Provided application support in a high-volume SMT ticketing environment, ensuring service continuity for business users
Acted as liaison between technical teams and business stakeholders, translating operational issues into actionable insights
Produced structured documentation (SOPs, user guides) to improve knowledge transfer and onboarding of new team members
Analyzed ticket trends and recurring issues to support faster resolution and operational improvements
Data analysis Microsoft Excel Microsoft Power BI Data visualization documentantion
JLG Consulting
Assistant Project Manager
DIGITAL AND IT
January 2013 - January 2020 (7 years)
Bucharest, Romania
Coordinated EU consulting projects involving multiple stakeholders across European countries, supporting project planning and execution
Collected, structured and transformed data (functional requirements) using Python and Power BI
Facilitated communication between technical teams and business stakeholders to ensure alignment of project requirements
Optimized the integration of new employees through structured documentation
Prepared project documentation and operational reports used for management decision-making.
Agile method Project Management Technical project management Python documentation