You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Malt Strategy
Soroosh SanadiSS

Soroosh Sanadi

Senior Program/Project Manager

€500/day
Berlin, DE
15+ years
Project Management
SAFe RTE
Scrum Master
Change Management
Atlassian JIRA

Average response time: 1 hour

About Soroosh

I help businesses deliver IT projects, set up PMO governance, and drive digital transformation with Agile methods. With 15+ years in IT leadership, I bring expertise in Project Management, Scrum, and Change Management. Skilled in JIRA, Confluence, ServiceNow, and SAP, I bridge business and IT to ensure projects are delivered on time, within budget, and with real business value.

  • English

    Native or bilingual

  • German

    Conversational

Remote only
Primarily works remotely

Experience

  • Knauf IT
    Senior Program Manager
    June 2023 - Today (3 years)
    • Led enterprise-wide ServiceNow implementations to enhance information management and compliance.
    • Spearheaded GDPR compliance initiatives, ensuring alignment with ISO 27001 and regulatory requirements.
    • Led a comprehensive IT transformation program at Knauf, overseeing strategic initiatives across infrastructure modernization, SaaS optimization, cybersecurity, and ServiceNow automation—delivering increased operational efficiency, cost savings, and enhanced user experience across multiple EU sites.
    • Developed and implemented ITIL Change Management processes, improving system stability and documentation practices.
    • Launched a Business Value Realization Program, increasing visibility into IT's contributions to business outcomes.
    • Implemented Knowledge Management processes and documentation within ServiceNow for 42,000 employees, ensuring structured data access and improved collaboration.
    • Led cross-functional initiatives to enhance platform reliability and scalability, introducing containerization (Kubernetes), CI/CD pipelines, and cloud-native practices across development and operations teams.
    • Managed a team of professionals, fostering a culture of continuous improvement in information management and governance.
    • Developed and implemented a Resource Optimization Strategy, which aligned workforce allocation with project demands, improving resource utilization
    • Launched a Business Value Realization Program, ensuring that all IT initiatives underthe program management umbrella
    Change Management Project Management Atlassian JIRA SAFe RTE
  • SHARPIST
    CIO
    February 2022 - June 2023 (1 year and 4 months)
    • Provided strategic leadership for a SaaS-based IT environment
    • Partnered closely with C-level stakeholders, product teams, and HR to implement ISO 27001 security standards, ensuring organizational alignment and shared ownership of compliance and risk mitigation efforts.
    • Established a Knowledge Management framework, ensuring structured documentation and data governance.
    • Achieved ISO 27001 certification by leading compliance and vulnerability assessments, ensuring SaaS platforms adhered to GDPR and PCI-DSS regulations.
    • CI/CD Pipeline Management (GitLab CI)
    • Servant Leadership | Coaching Leaders | Organizational Agility
    • Ensuring smooth operations through ITIL-aligned Incident, Problem, and Change Management processes. Reduced incident resolution time by 25%, enhancing service availability for end-users and also IAM process management
    • Led cross-functional projects, ensuring not only timely delivery but also a high level of stakeholder satisfaction, demonstrating a results-driven approach to strategic project management.
    • Established and enforced IT policies and procedures, ensuring strict compliance with industry standards and regulations, illustrating a commitment to strategic governance.
  • CHICCO
    IT Director
    September 2017 - August 2021 (3 years and 11 months)
    • Appointed to globalize IT operations, reduce costs, and modernize the application landscape for Chicco Iran and Jikel, managing IT for 20 retail shops in Iran and 3 branches in the UAE.
    • Directed large-scale development projects to enhance the functionality, scalability, and security of e-Commerce platforms, ensuring seamless customer experiences.
    • Delivered a full-cycle ERP implementation, leading requirements gathering, solution design, deployment, and post- implementation support, achieving operational excellence.
    • Spearheaded the deployment of a Warehouse Management System (WMS) across 13 plants, automating workflows and improving inventory control and order processing efficiency by 40%.
    • Designed and implemented cloud-based dashboards for real-time monitoring and actionable insights, enabling data-driven decision-making across departments.
    • Expanded the company's online presence by successfully launching e-Commerce platforms, increasing revenue .
    • Established key performance indicators (KPIs) and Objectives and Key Results (OKRs), driving performance tracking and improving strategic decision-making capabilities.
Check out Soroosh's experience

Recommendations

Be the first to recommend Soroosh

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Education

  • PMP – Project Management Professional
    PMP – Project Management Professional
  • SAFe Release Train Engineer / Agile Coach / Scrum Master
    SAFe Release Train Engineer / Agile Coach / Scrum Master
Check out Soroosh's education

Skill set

Project Planning and Scheduling
IT Architecture
IT Project Management
IT Service Management
Agile Ceremonies Facilitation
Change and Transformation Management
Workshops Facilitation
Agile Team Coaching
Digital Transformation

Categories