Suhail .t

Accurately picked, packed, and prepared online customer orders using handheld devices and store systems Carried out substitutions where required, ensuring customers receive suitable alternatives Checked product quality and expiry dates to maintain food safety and service standards Supported customers with in-store queries in a professional and friendly manner Assisted with stock replenishment and shelf organization during quieter periods Worked efficiently during peak trading hours, meeting strict time targets while maintaining accuracy

Supported development and testing of data-driven web applications, collaborating closely with designers and engineers. Created interactive UI prototypes, applying interaction design principles, and conducted design validation sessions with end users. Assisted in mapping user journeys, defining Information Architecture diagrams, and designing intuitive User Flows and navigation structures. Gained practical experience in HTML, CSS, and responsive design principles for digital interfaces. Documented findings, usability pain points, and development constraints to inform design improvements. Collaborated with cross-functional teams including product owners, developers, and designers in an Agile/Scrum environment, practicing stakeholder management to align user needs with business objectives.

Improved website usability by redesigning frontend components using HTML, CSS, and JavaScript, enhancing overall user experience. Supported user authentication systems and backend services using Node.js. Worked on MySQL for managing the database.Collaborated with cross-functional teams including product owners, developers, and designers in an Agile/Scrum environment, practicing stakeholder management to align user needs with business objectives.