Description

Product Owner delivering faster, higher-quality digital products with proven expertise in QA and AWS cost/security oversight.

With over 10 years of professional experience, including more than 4 years as a Product Owner, I help companies launch and scale digital products that align with business goals, run efficiently, and delight users.

At Leading With Pride, I:

Achieved a 95% sprint completion rate
Reduced post-release defects by 40%
Improved product satisfaction by 30% through structured QA and Agile delivery
Secured AWS billing and won back $677 in refunds, leading to ~15% annual cost savings while tightening security and compliance

Typical deliverables include:

Product roadmaps & backlog management
Sprint planning & Agile facilitation
Manual QA and User Acceptance Testing (UAT) cycles
AWS billing/security audits
Startup infrastructure setup

Previously, I managed international travel operations, coordinating group tours of over 200 passengers and leading complex vendor negotiations. This gave me strong project management and stakeholder leadership skills that now translate into structured product delivery and cross-team collaboration.

Industry field of expertise

Languages

English
Native or bilingual
Hindi
Native or bilingual
Marathi
Conversational
Tamil
Native or bilingual
Telugu
Basic
Gujarati
Basic

Workplace preferences

Remote only

Primarily works remotely

Leading With Pride (360- Transformations Inc)
IT & Startup Manager | Product Owner | AWS Billing & Security Analyst
DIGITAL AND IT
August 2021 - Today (4 years and 10 months)
Mumbai, India
Product Ownership & Strategy
Directed product roadmap and backlog, aligning features with strategic goals.
Facilitated Agile/Scrum ceremonies, achieving 95% sprint completion rate.
Implemented user experience feedback loops, improving satisfaction scores by 30%.
Quality Assurance Leadership
Administered regression testing processes, reducing post-release defects by 40%.
Authored test scripts and acceptance criteria, increasing QA efficiency by 25%.
Oversaw contracted testers, ensuring consistent quality standards.
Implemented IAM policies, key rotation, and CloudTrail monitoring to strengthen compliance.
Led AWS billing reviews, identifying cost anomalies and achieving 15% annual savings.
Investigated and resolved security incidents in coordination with AWS Support.
Oversaw corporate legal setup, GST/PT registrations, and FDI compliance.
Negotiated with CAs, CSs, banks, and co-working vendors to establish infrastructure.
Administered account opening for foreign directors, ensuring compliance with RBI guidelines.
Product management product owner QA testing Amazon Web Services Cost Reduction
Bonton Holidays Pvt. Ltd – Corporate Office, Mumbai
Team Leader – Operations | Vendor & Project Management
TRAVEL AND TOURISM
March 2017 - June 2020 (3 years and 3 months)
Mumbai, India
Negotiated contracts with hotels and DMCs (Destination Management Companies), securing 10–12% extra profit per booking by reducing supplier costs.
Directed 200–300 individual passenger bookings annually and managed 10–20 group bookings per year, with group sizes ranging from 50 to 200 passengers.
Oversaw itinerary design, costing, and brochure development, enhancing customer engagement and product appeal.
Coordinated with international suppliers and overseas agents to ensure seamless travel arrangements and competitive pricing.
Supervised tour leaders and staff across pre-, on-, and post-tour phases, ensuring high service quality and smooth execution of operations.
Project Management Negotiation Supply chain
Nirav Tours & Travels
Senior Executive – Operations | MICE & Vendor Coordination
TRAVEL AND TOURISM
July 2013 - December 2016 (3 years and 5 months)
Mumbai, India
Managed inbound travel operations, negotiating contracts with hoteliers and suppliers to secure competitive rates and favorable credit terms.
Supported MICE projects (Sony Entertainment Network) by coordinating with vendors, transporters, and clients to deliver large-scale events and travel arrangements.
Processed and executed hundreds of domestic and international bookings annually, including rail, air, and travel insurance.
Maintained supplier relationships through regular follow-ups, ensuring consistent cost savings and service reliability.
Assisted in itinerary design, costing, and product packaging, contributing to client satisfaction and repeat business.
Project Management Negotiation Supply chain