Susana Fernandez Alvarez

Supporting global SAP S/4HANA implementation across 40+ countries (MM, SD, WM, EWM), driving process standardization Leading carrier onboarding in B4NL, managing integrations with SAP GTT and SAP BTP to enhance real-time logistics visibility Acting as key stakeholder interface, aligning business and IT requirements and accelerating deliverytimelines Performing end-to-end testing forwarehousing and logistics, ensuring seamless integration with external WMS systems Designed and implemented Power Automate solutions, reducing manual workload by 90% and improving process efficiency

Delivered SAP WM/EWM solutions across multi-client environments (R/3 and S/4HANA), supporting warehouse operations for over 6 clients. Led functional enhancements and configurations, improving warehouse process efficiency and reducing operational delays by 15–20% Acted as primary liaison between business stakeholders and ABAP teams, reducing development rework by 25% through precise requirement mapping. Led UAT and end-to-end testing during S/4HANA implementation, contributing to successful go-lives with minimal post production issues Supported IDoc and ALE integrations, improving system interoperability and reducing interface errors

Delivered SAP AMS services (customizing and enhancements) for O2C and P2P processes, consistently outperforming SLAtargets and client expectations (95% rate) and completing tasks below planned hours Executed migration of 30k+ master data records, leveraging advanced Excel and legacy tools to ensure 100% data integrity during critical system cutovers. Optimized cross-system consistency by managing XML interfaces and analyzing server directories via SAP AL11, reducing interface errors with third-party systems. Enhanced incident resolution using SAP Fiori and SAP Portal, providing expert support in data cleansing and post-go-live activities for international rollouts.