Description

Need a Business Analyst or a Product Manager who can quickly understand complex environments and deliver technology change with confidence? I bring hands-on experience leading requirements, process improvement, stakeholder engagement, and delivery across fast-moving change programmes.

Industry field of expertise

Languages

English
Native or bilingual
French
Basic

Workplace preferences

Remote only

Primarily works remotely

MUFG
Business Analyst
January 2026 - Today (5 months)
London, UK
Collaborated with cross-functional teams to ensure accurate and timely integration of applications onto the Identity Governance Lifecycle platform (IGL)
Supported delivery of IGL improvements by coordinating changes and tracking progress across stakeholders using GHERKIN terminology within JIRA
Identified and resolved onboarding gaps, ensuring consistent alignment with Identity Access Management standards and processes
Process facilitation IAM Change Management Atlassian JIRA Data Governance
C. Hoare & Co.
Business Analyst
June 2024 - November 2025 (1 year and 5 months)
London, UK
Conducted in-depth analysis of current User Access Management processes to ensure compliance with ISO 27001:2022.
Documented Joiners, Movers, and Leavers processes, identifying control gaps and recommending improvements.
Partnered with stakeholders to define requirements and shape user stories using GHERKIN Terminology to capture testing requirements for Just-in-Time Access, MFA, and Least Privilege.
Supported onboarding of systems to Microsoft Entra (SSO), working closely with Solutions Architects and IT Service Desk.
Lloyds Banking Group
Business Analyst
November 2022 - April 2024 (1 year and 5 months)
London, UK
Led analysis for uplift of legacy payments platform to a cloud-based environment, ensuring regulatory compliance.
Designed customer payment journeys (Single Immediate, Future Dated, Standing Orders).
Facilitated agile delivery through GHERKIN/JIRA/ and confluence to support, workshops, and sprint planning.
Analysed common API system specifications such as GET, POST and DELETE to map legacy systems with new solutions and infrastructure
Identified security gaps by mapping “as-is” vs regulatory requirements.